...because of operational challenges

League consultants were busy in 2011 offering support, ideas, knowledge, referrals and more to address a diverse array of complex issues affecting credit unions’ operations, service and financial performance. This past year we:

• Provided guidance on the Corporate Stabilization Program including analysis of program developments, consolidation of program news online and direction to assess and account for program costs.

• Analyzed credit unions’ financial statements. League consultants identified ways to reduce costs, free up cash, increase income, target areas for loan growth, improve asset/liability management and more.

• Completed the required 990 tax form filing for two-thirds of Wisconsin credit unions.

• Helped credit unions prepare for visits by examiners.

• Provided insights and strategic analysis. League consultants helped credit unions analyze the cost and impact of adding new services, prepare for board meetings and exams, complete planning sessions and simply navigate everyday challenges via hundreds of phone calls and in-person visits annually. The Small Credit Union Initiative – which offers participating credit unions assistance valued at $10,000 – walked participants through a prescribed plan for growth.

• Provided individually tailored HR consulting and training addressing policies, hiring and/or termination, recordkeeping, performance evaluations, position descriptions, wages and hours (exemptions, hours worked, etc.), suspicious activity reporting, absenteeism/leave, disability, family and medical leave, and internal investigations.

"Smaller credit unions know they can contact me any time with questions, for advice, referrals or just about any concern," said Senior Consultant Rockeman, who reports on operational issues through his column in League News called From Red to Black.

"I’m traveling the state constantly to remove obstacles, point to opportunities and support credit unions as they evolve and grow. League membership puts so many resources within reach. I know that for smaller credit unions in particular that’s especially valuable," he said.