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Compliance

 

PCCU is a $93 million credit union in Janesville WI originally founded in 1934 to serve the employees of Parker Pen. We currently serve 10,000 members and are open to anyone living or working in Rock County in south central Wisconsin. Our “People Helping People” philosophy has been the cornerstone of our past success and continues to guide us as we go forward. Our team is looking to expand our products, services and success and is now looking for a talented, enthusiastic individual looking to join our dynamic team.

 

SUMMARY OF PRIMARY FUNCTION: Performs a variety of duties related to all phases of the Teller work, including proper receiving and handling of deposits, withdrawals and other member transactions, and facilitating efficient access of members to their accounts.

 

MINIMUM QUALIFICATIONS:

 

  • Ability to multi-task. 
  •  Proactively greet members with a smile.
  • Take responsibility for waiting on members. 
  •  Must possess effective verbal and written communication skills.
  • Ability to work in a changing, challenging and fast paced environment.
  • Ability to organize and prioritize work and maintain accurate records.
  • Must possess basic math skills. 
  •  Must possess good judgment.
  • Ability to remain calm and professional under pressure.
  • Professional appearance and manner, in line with the credit union's culture.
  • Ability to communicate with a diverse membership and employee group.
  • Must possess basic knowledge of computer functions.
  • Must possess basic knowledge of Excel Worksheet.
  • Understanding of, and concurrence with, credit union philosophy. 
  •  Good communication skills with a friendly manner.
  • Sales orientation; friendly and professional.
  • Maintaining knowledge of credit union products and services.
  • Guide members to financial services that will satisfy their financial need.
  • Must possess strong interpersonal skills, a positive attitude, and desire to help people.
  • Problem solving skills.
  • Must have reliable attendance and punctuality.

 

ESSENTIAL RESPONSIBILITUES/DUTIES: General Management: 

  •  Promotes positive employee interaction throughout the credit union. 
  •  Preparing for daily interactions with a professional image and an organized workstation. 
  •  Participates in credit union internal meetings and all training provided by the credit union.

 

Member Relations:

  • Proactively looks for ways to better serve credit union members and opportunities to fill members' needs with credit union products and services. Notifies the Branch Manager of these ideas and sells and/or refers the credit union's products and services to members and prospective members.
  • Answers member inquiries.

 

Operations:

  • Performs all Teller functions, including receiving and handling deposits, withdrawals, transfers and other transactions, ensuring the proper endorsement on negotiable instruments. 
  •  Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control. 
  •  Understanding the member's objectives by asking appropriate questions and listening to the member's responses.
  • Maintains authorized amounts of cash in teller drawer and reconciles drawer according to credit union guidelines, working with the Branch Manager to resolve any balance differences.
  • Submits balance sheets and other records which are properly completed and consistent with credit union guidelines.
  • Properly secures all negotiable and confidential records, maintaining proper confidentiality.
  • Performs basic member account file maintenance.
  • Understands his/her role in the event of a robbery, and knows proper post-robbery procedures.

 

Financial:

  • Promotes credit union profitability.

 

OTHER RESPONSIBILITIES:

  • Performs other duties as requested.

 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to use hands and talk and hear. The employee is frequently required to stand. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to lift and/or move coin bags/files of 30 pounds or less. This is a part time position with work days scheduled Monday-Saturday, must be flexible.

 

PCCU offers a very generous benefit package including:

•Health Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Short term Disability

• Long term Disability

• 401(k) Plan

• Defined Benefit Pension Plan

• Generous vacation time

 


Qualified candidates, for more information and to receive an application please stop by our branch or visit www.pccu.org and click on Employment Opportunities. Applications may be dropped off at the front desk, emailed to hr@pccu.org or may be sent to Branch Manager, Parker Community Credit Union, 2652 N. Lexington Dr. Janesville, WI 53545.


 


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