Webinar: Tax Refunds: ACH
Exceptions, Posting & Credit Union Liability
Tuesday, February 12, 2013
Speaker: Luann Kohlmann, AAP, NCP,
About the Program
State and federal tax refunds can sometimes become a challenge to an
RDFI. It’s imperative to properly post and handle refund
exceptions in order to minimize the risk to your financial institution.
In this webinar you will finally get the answers to all of your
questions! Ensure you handle these exceptions correctly to minimize the
liability of your credit union and avoid costly mistakes.
What happens when the name and account number do not match?
What if the account is closed or the accountholder is deceased?
Who is at fault if the payment posts to the wrong account? What
What are the rights and obligations of the RDFI, member, and tax