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Webinar: Head Teller Development: Managing Dual Control & Cash Limits


Tuesday, March 26, 2013


Speaker:  Ann Brode, Brode Consulting Services, Inc.


About the Program
Responsibility for the vault, teller cash limits, and dual control are among the most important duties of a head teller. Auditors and examiners continuously cite financial institutions for lack of “dual control” or double custody. Regardless of how many staff members you have, the job must be done well and in compliance with regulations.


This session is designed to cover areas of dual control, starting with high-risk issues. Cash-limit management for tellers and the vault will also be addressed. The handouts will include guidance and written procedures to make this process more efficient.



  • Dual control issues and procedures for:
    • Vault entry logs
    • Vault cash
    • Security logs (e.g., bait money, security devices logs, etc.)
    • Teller audits
    • ATM audits
    • Wire transfers
    • And more!
  • How to maintain the proper cash limits; including procedures for ordering and sending cash to the Federal Reserve or your cash courier service.

Related Files
Printable Brochure (Adobe PDF File)

Related Links
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