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TeleConference: More than a Balancing Act-Tellers

 

Tuesday, March 11, 2014

10:00 - 11:00 am CST

 

Speaker: Honey Shelton, Presenter

 

About the Program

There’s never a debate about the fact that a lot is expected of the teller. When a teller's cash drawer does not balance at the end of the day, it can be extremely difficult to locate and reconcile the difference quickly and satisfactorily. Shortages invariably must be charged against profit. For the financial institution with a large teller staff, shortages can accumulate to alarming proportions. But balancing is just one piece of the puzzle to teller excellence.

 

Here are the topics we will cover:

  • Follow Procedure
  • Maintain Flexibility
  • Manage Risk
  • Promote Sales and Provide Service
  • Master the Balancing Act
  • Keep a Positive Attitude
  • Beware of the Sticky Stuff


Related Files
Printable Brochure (Adobe PDF File)

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