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Webinar: Real Estate Collections Under the New CFPB Mortgage Servicing Rule


Tuesday, January 14, 2014

2:00 - 3:30 pm CST


Speaker: David Reed, Reed & Jolly, PLLC


About the Program

Buried within the avalanche of new regulations are very detailed rules governing every aspect of your real estate collections program. Is your institution ready? Are you incorporating these changes? The new mortgage servicing rules govern the timing and content of your delinquent borrower contact, the process for communicating loan modification options, and the foreclosure-initiation timing requirements. Recent changes to Truth in Lending and RESPA have added extensive new mortgage collection requirements for institutions that service 5,000 or more real estate loans – but there are hidden requirements for smaller servicers as well. From loan initiation to foreclosure completion, this session will review the new rules and how to effectively implement them.



  • Policy requirements
  • Small servicer exceptions
  • Requirements for documenting borrower communications
  • Document retention requirements for loss prevention efforts
  • Early intervention requirements
  • Communicating loss-mitigation options

Related Files
Printable Brochure (Adobe PDF File)

Related Links
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