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Webinar: Regulatory Compliance for the Frontline, Including BSA



Wednesday, June 18, 2014

2:00 - 3:30 pm CST


Speaker: Mary-Lou Heighes, Compliance Plus, Inc.


About the Progam

Being on the frontline requires more than just unlocking your teller drawer and waiting for accountholders and applicants to show up. There are abundant laws and regulations requiring you to: provide certain disclosures within specific timeframes; handle inquiries, complaints, and errors in a timely fashion; and take certain actions as required by law, rule, or regulation (such as filing CTRs or SARs). This webinar is designed to drill down to the essential components that must be followed daily.



  • Disclosures that must be provided at account opening
  • Actions to take when a claim of unauthorized electronic transaction is made
  • Rights and liabilities when handling checks for deposit
  • Acquire a basic understanding of consumer compliance
  • The basis for many policies and procedures
  • Job-specific annual BSA requirements

Related Files
Printable Brochure (Adobe PDF File)

Related Links
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