NorthLegal Webinar: Placing
Collection Calls to Cell Phones
Tuesday, August 6, 2013
12:00 - 1:30 pm
Internet Training by Credit Union Attorney Eric North
Eric will discuss:
It's a law many financial institutions don't know about (or don't
think applies to them) but an important provision of the Telephone
Consumer Protection Act is leading to successful class action lawsuits
across the country.
This law prohibits financial institutions and others from calling cell
phones with "automatic telephone dialing systems" except in limited
circumstances. It also provides that a financial institution will be
held liable if its collection agency violates this rule. So it doesn't
matter if your financial institution uses an automatic telephone dialing
system-there's a very good chance your collection agency does.
Discussion includes -
Exactly what the law says and how it affects you.
What important terms in the law mean.
Common misunderstandings about the law.
How courts have interpreted the law.
How an interpretation of the law by a federal regulatory agency
helps you-and how it places you at serious risk.
The potential damages for violating the law - even
Practical and technological steps your financial institution can
take to minimize your risk.
Things you must discuss with every collection agency that you
Sample contract language you may consider using.
Like other NorthLegal Webinars, this program gives you the opportunity
to train several staff members for a single low price, right in the
convenience of your office!
For more information, visit www.northlegal.com and click on the link for this
program, or call NorthLegal Training and Publications at