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Upcoming League Events

 

Telephone Skills to Develop CU Member Relationships   (TeleConference)

 

Wednesday, October 10, 2012

10:00 am - 11:00 am CST

 

Speaker: Lynn Guiliani

 

About the Program

More and more of our members interface with us via phone or Internet. This one-hour session gives the audience solid skills and new mindsets on establishing and cultivating closer member relationships. Enhance your personal image and build more business via the phone.

 

Session components will include:

  • Memorable first impressions
  • Engaging open ended questions
  • Service reassurance
  • Essential follow up..."count on me!"
  • The professional "you!"

 

Save the Date!

 



Related Files
Printable Brochure (Adobe PDF File)

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