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Upcoming League Events


TeleConference: More than a Balancing Act-Tellers


Tuesday, March 11, 2014

10:00 - 11:00 am CST


Speaker: Honey Shelton, Presenter


About the Program

There’s never a debate about the fact that a lot is expected of the teller. When a teller's cash drawer does not balance at the end of the day, it can be extremely difficult to locate and reconcile the difference quickly and satisfactorily. Shortages invariably must be charged against profit. For the financial institution with a large teller staff, shortages can accumulate to alarming proportions. But balancing is just one piece of the puzzle to teller excellence.


Here are the topics we will cover:

  • Follow Procedure
  • Maintain Flexibility
  • Manage Risk
  • Promote Sales and Provide Service
  • Master the Balancing Act
  • Keep a Positive Attitude
  • Beware of the Sticky Stuff

Related Files
Printable Brochure (Adobe PDF File)

Related Links
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