The rise in the number of electronic payments and devices has increased the
number of unauthorized electronic fund transfers (EFTs). Reg E provides
protections for consumers from unauthorized EFTs – and also imposes many
responsibilities and obligations on your financial institution. Reg E is
complicated and, given the rapidly changing types of electronic payments and
devices, there is often confusion as to whether Reg E applies. It is further
complicated because there is a legal distinction between a Reg E claim and a
merchant dispute under the Visa/MC rules. This webinar will explain how to
properly handle unauthorized EFTs under Reg E.
- What transactions are covered by Reg E?
- What are your institution’s
responsibilities under Reg E?
- What transactions are deemed to be
- When can the consumer be held liable for an unauthorized EFT?
How to properly handle unauthorized EFT claims
Elizabeth Fast, JD, CPA, Spencer Fane, LLP