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Wisconsin Credit Union Foundation

ACH Error Resolution: Unauthorized, Authorization Revoked, or Stop Payment?

This session will take a deep dive into exception handling, focusing on how to properly use the return reason codes to serve your accountholders.

May 22, 2018 02:00 PM   -­­  May 22, 2018 03:30 PM
CT
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Type of Event
On Demand Webinar

Who Should Attend
  • On Demand
  • Webinars
  • Compliance

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Description

Your financial institution deals with ACH challenges every day, but is your staff prepared to deal with all situations? This session will take a deep dive into exception handling, focusing on how to properly use the return reason codes to serve your accountholders. Each code will be covered, including its proper use, how long the RDFI has to act on the return, and required documentation. Learn how to handle stop payments, revoked authorizations, and unauthorized transactions. Financial institutions can suffer losses when ACH exceptions are improperly handled. This webinar will address how to handle these challenges in compliance with the NACHA Rules by using case studies and scenarios, so your staff can respond knowledgeably when faced with ACH errors.

Learning Objectives

  • ACH return reasons and timeframes
  • Authorization-based returns
  • Proper usage of the WSUD form
  • ACH operator rejects
  • Stop payment versus revoked authorization or unauthorized transaction

Speaker

Michele L. Barlow, AAP, NCP, PAR/WACHA

Download the brochure >>