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Wisconsin Credit Union Foundation

Reducing Consumer Loan & Collection Losses: Workouts, Forbearance, Restructuring & More

This webinar will explain all aspects of the consumer collection process, including collection letters, default notices, right to cure notices, workouts, forbearance, restructurings, and setoff on deposit accounts.

Jul 18, 2018 02:00 PM   -­­  Jul 18, 2018 03:30 PM
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Type of Event
Webinar

Who Should Attend
  • Webinars
  • Lenders
  • Executive

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Description

Liability lawsuits against financial institutions involving consumer collections are increasing. There are numerous laws and regulations covering consumer debt collection activities that institutions must follow. Consequently, there are numerous opportunities for errors and mistakes in the collection process. Therefore, it is important for your institution to understand proper collection procedures to avoid liability. This webinar will explain all aspects of the consumer collection process, including collection letters, default notices, right to cure notices, workouts, forbearance, restructurings, and setoff on deposit accounts.

Learning Objectives

  • Common mistakes in the collection process and how to correct them
  • Examples of how creditors have gone too far in the collection process
  • Explanation of the 10 collection activities that regulators will be watching closely
  • Summary of the Fair Debt Collection Practices Act
  • How your institution can reduce its risk of liability

Speaker

Elizabeth Fast, JD, CPA, Spencer Fane LLP