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Lending Manager - Gundersen Credit Union

Job Posted: Aug 23, 2022
Job Expires:
Sep 30, 2022


Guide and manage lending staff in providing quality service to members in loan applications, indirect loans and real estate loans. Solve problems within established policies and guidelines. This position will work closely with the CEO to monitor loan goals and production as well as preparing lending related board reports. Position will also work with the CEO on current and new MBL portfolio management.


  • Directs daily operations of the loan department and handles non-routine matters that arise.
  • Schedules, evaluates, trains, supervises and directs department personnel. Promotes positive attitudes, cooperation, and desire to cross-sell credit union services in department employees.
  • Set the Loan Department’s strategic plans to align with the credit union’s business plan. Establish and ensure the implementation of target goals for the department.
  • Communicate credit union goals and direction with all employees to ensure clear understanding of rules, regulations, requirements, and expectations.
  • Develop, implement, and monitor policies and procedures in accordance with credit union goals and strategies. Work with other departments to maintain consistency in credit union policies and procedures.
  • Oversee and monitor the loan function to achieve its strategic goals. Direct the work of loan managers in all lending areas to include underwriting, loan processing, loan documentation, and approval or denial of loans for consumer, mortgage, and indirect loans.
  • Work with loan officers and members on complex issues to prevent loss to the credit union and assist the membership.
  • Represent and promote the credit union at external functions.
  • Attend all management meetings.
  •  Work with CEO on Member Business Loan Portfolio Management and Risk Assessments.
  • Conduct loan interviews. Process, approve and/or close loans.
  • Arranges for loan applications to go to credit committee and meets with credit committee.
  • Interviews applicant to develop information concerning their needs, desires, and earnings to assets in determining whether the loan will be an acceptable risk; obtains and analyses pertinent financial and credit data.
  • Answers inquiries from members concerning loan services.
  • Acts as a Loan Officer as needed.
  • Responsible for varied clerical duties necessary for department functioning.
  • Keeps informed of trends and developments in the local real estate market, as well as changing rules and regulations pertaining to both private and government insured mortgages.
  • Maintaining knowledge and understanding of credit union rules, regulations, laws and all policies and procedures pertaining to them including, but not limited to, the Bank Secrecy Act.
  • Report regularly to the President about progress toward credit union objectives, problem loans, and other issues of concern. 


  • Professional, well-developed interpersonal skills essential for communicating information to staff and projecting a positive image as a representative for the Credit Union.
  • Work requires extensive knowledge of all Credit Union policies and procedures. Experience in supervising a Credit Union staff required. Knowledge of accounting, management techniques, and human resource techniques required.
  • Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.).
  • Thorough understanding of loan underwriting requirements for consumer, real estate, and preferably member business loans.
  • Thorough knowledge of secondary market for real estate loans.
  • Knowledge of Microsoft Office products including Outlook, Excel, and Word.
  • Preferably a Bachelor’s degree or equivalent. 

About the Organization

Gundersen Credit Union is a community based credit union located within the Gundersen Medical Center. The credit union serves La Crosse, Trempealeau, Crawford, Monroe, and Vernon Counties.

How to Apply

Please submit your resume to Jeremy A. Yardley