Your financial institution deals with ACH challenges every day, but is your
staff prepared to deal with all situations? This session will take a deep dive
into exception handling, focusing on how to properly use the return reason codes
to serve your accountholders. Each code will be covered, including its proper
use, how long the RDFI has to act on the return, and required documentation.
Learn how to handle stop payments, revoked authorizations, and unauthorized
transactions. Financial institutions can suffer losses when ACH exceptions are
improperly handled. This webinar will address how to handle these challenges in
compliance with the NACHA Rules by using case studies and scenarios, so your
staff can respond knowledgeably when faced with ACH errors.
- ACH return reasons and timeframes
- Authorization-based returns
- Proper usage of the WSUD form
- ACH operator rejects
payment versus revoked authorization or unauthorized transaction
Michele L. Barlow, AAP, NCP, PAR/WACHA