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Wisconsin Credit Union Foundation

ACH Stop Payments vs. Unauthorized Extended Returns: Know the Difference

This webinar will explore Stop Payment and Unauthorized Return Reason Codes and provide an easy formula to determine which code and form are correct.

May 29, 2019 02:00 PM   -­­  May 29, 2019 03:30 PM
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Type of Event
Webinar

Who Should Attend
  • Webinars
  • Member Services
  • Finance
  • Compliance

Register

Description

ACH payments are usually automated. Therefore, when manual intervention is needed, it often leads to confusion! ACH items can be returned as Stop Payment or Unauthorized. However, determining the correct Return Reason Code and whether the accountholder must complete a Written Statement of Unauthorized Debit or ACH Stop Payment form can be a challenge. This webinar will explore Stop Payment and Unauthorized Return Reason Codes and provide an easy formula to determine which code and form are correct.

Learning Objectives

  • What the ACH Rules and Regulation E say about stop payments and unauthorized debits
  • Determining when to return an ACH item as R08 – Stop Payment or as R10 – Unauthorized Debit
  • Differences in handling consumer and corporate accountholder stop payments and disputes
  • Review recommended stop payment form and requirements of a Written Statement of Unauthorized Debit form
  • Dispute scenarios – determining the correct course of action
  • What to do when neither an unauthorized or stop payment return is accepted through the ACH Network, especially when it is outside of ACH timeframes

Speaker

Jen Kirk, AAP, MBA, EPCOR

Investment

$259.00

Live and recorded webinar, handouts, quiz with answer key and training log are included.