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Wisconsin Credit Union Foundation

20 Common Mistakes in Consumer Collections

This webinar will explain the most common consumer collection mistakes and how to reduce your institution’s liability risk.

Jul 31, 2019 02:00 PM   -­­  Jul 31, 2019 03:30 PM
CT
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Type of Event
On Demand Webinar

Who Should Attend
  • Lending & Collections
  • Live Webinars
  • On-Demand Webinars

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Description

Consumer debt collection remains a major source of complaints, lawsuits, and enforcement actions against financial institutions. There are numerous debt collection laws and regulations – and numerous opportunities for errors. Borrowers, their attorneys, and regulators are closely monitoring collection practices. Therefore, it’s important to understand and implement proper collection procedures to avoid liability. This webinar will explain the most common consumer collection mistakes and how to reduce your institution’s liability risk.

Learning Objectives

  • Common mistakes made by creditors in the collection process and how to correct them
  • Collection activities that regulators will be “watching closely”
  • Examples of how creditors have gone “too far” in the collection process
  • Summary of the Fair Debt Collection Practices Act (noncompliance could lead to UDAAP violations)
  • How to reduce liability risk

Speaker

Elizabeth Fast, JD, CPA, Spencer Fane LLP

Investment

$259.00