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Webinar Calendar

Our League webinars offer training on topics for all aspects of credit union operations. You'll have the choice to participate in the live webinar only, purchase the recorded webinar or both. Included with all League webinars are the training log, quiz and answer key. 

Download a printable list of upcoming 2019 webinars >>

From time-to-time our webinar calendar will also show webinars from system partners. This is done as a courtesy to further your learning options and you should contact the system partner for details on those webinars.


Frontline Fraud Prevention: Stopping Fraud at the Teller Line

This webinar will provide the tools and best practices necessary to ensure your institution stops fraud at the frontline.

Jan 31, 2019 02:00 PM   -­­  Jan 31, 2019 03:30 PM
CT
Location


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Type of Event
Webinar

Who Should Attend
  • Front Line
  • Webinars
  • Member Services
  • IT

Register

Description

Tellers and other staff who handle accountholder transactions are the first line of defense against fraud, money laundering, identity theft, and other crimes. What you know about these issues and how you handle them directly impact accountholders and can save your institution from potential losses. In 2017, financial institutions filed 148,290 suspicious activity reports on identity theft and related issues, and another 436,391 reports on frauds including checks, wire transfers, and ACH, including matters related to Ponzi, mass-marketing, and pyramid schemes. This webinar will provide the tools and best practices necessary to ensure your institution stops fraud at the frontline.

Learning Objectives

  • What type of documentation can you rely upon when opening an account and performing transactions requested by the accountholder?
  • Who are the perpetrators and what are the common types of fraud?
  • Identifying when an accountholder is being victimized by a fraudster (or family member)
  • Red flags of reportable suspicious activity, including money laundering
  • When to notify risk management/fraud/BSA department employees of suspicious activity related to an elderly person or dependent adult

Speaker

Mary-Lou Heighes, Compliance Plus, Inc. 

Investment

$259.00

Live and recorded webinar, handouts, quiz with answer key and training log are included.