Is your staff equipped to deal with ACH disputes? This webinar will focus on
when a written statement of unauthorized debit is necessary, how to comply with
the timeframes specified under the NACHA Operating Rules and Regulation E, and
the unauthorized entry fee. Using case studies and scenarios, this session will
equip your staff to respond to ACH issues knowledgeably and ensure compliance
and satisfied accountholders.
- ACH return reasons and
- Authorization-based returns
- Proper usage of the WSUD form
- ACH operator rejects
- Stop payment versus revoked authorization or
Michele L. Barlow, AAP, NCP, PAR/WACHA
Live and recorded webinar, handouts, quiz with answer key and training log are included.