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Webinar Calendar

Our League webinars offer training on topics for all aspects of credit union operations. You'll have the choice to participate in the live webinar only, purchase the recorded webinar or both. Included with all League webinars are the training log, quiz and answer key. 

Download a printable list of upcoming 2019 webinars >>

From time-to-time our webinar calendar will also show webinars from system partners. This is done as a courtesy to further your learning options and you should contact the system partner for details on those webinars.


20 Common Mistakes in Consumer Collections

This webinar will explain the most common consumer collection mistakes and how to reduce your institution’s liability risk.

Jul 31, 2019 02:00 PM   -­­  Jul 31, 2019 03:30 PM
CT
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Type of Event
On Demand Webinar

Who Should Attend
  • Lending
  • Live Webinars
  • On-Demand Webinars

Register

Description

Consumer debt collection remains a major source of complaints, lawsuits, and enforcement actions against financial institutions. There are numerous debt collection laws and regulations – and numerous opportunities for errors. Borrowers, their attorneys, and regulators are closely monitoring collection practices. Therefore, it’s important to understand and implement proper collection procedures to avoid liability. This webinar will explain the most common consumer collection mistakes and how to reduce your institution’s liability risk.

Learning Objectives

  • Common mistakes made by creditors in the collection process and how to correct them
  • Collection activities that regulators will be “watching closely”
  • Examples of how creditors have gone “too far” in the collection process
  • Summary of the Fair Debt Collection Practices Act (noncompliance could lead to UDAAP violations)
  • How to reduce liability risk

Speaker

Elizabeth Fast, JD, CPA, Spencer Fane LLP

Investment

$259.00