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Wisconsin Credit Union Foundation

Webinar Calendar

Our League webinars offer training on topics for all aspects of credit union operations. You'll have the choice to participate in the live webinar only, purchase the recorded webinar or both. Included with all League webinars are the training log, quiz and answer key. 

Download a printable list of upcoming 2019 webinars >>

From time-to-time our webinar calendar will also show webinars from system partners. This is done as a courtesy to further your learning options and you should contact the system partner for details on those webinars.


Maximizing Teller Performance

This must-attend session will cover communication methods, developing creative learning experiences, teamwork, organizational skills, management principles, and performance feedback.

Oct 08, 2019 02:00 PM   -­­  Oct 08, 2019 03:30 PM
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Type of Event
Webinar

Who Should Attend
  • Live Webinars
  • Member Services
  • Leadership

Register

Description

The best head tellers constantly seek ways to improve their team and themselves – which ultimately creates positive accountholder experiences! While internal controls and sales goals are critical, so is creating a work environment where tellers are empowered, efficient, and working as a team to obtain optimal results! This webinar will teach head tellers how to empower their staff, conduct efficient staff meetings, and further develop personal coaching skills to strengthen the teller team.

Participants will receive learning-engagement tools to enable tellers to communicate more effectively. Two surveys designed for team leaders to learn more about their team and corporate culture will be provided. A unique performance evaluation will be included to help both head tellers and team members enhance their banking skills. This must-attend session will cover communication methods, developing creative learning experiences, teamwork, organizational skills, management principles, and performance feedback.

Learning Objectives

  • How to use positive, constructive feedback
  • Basic principles of managing and motivating people
  • Hierarchy of learning and teaching categories
  • Communicating to all team members
  • Tips for conducting effective staff meetings
  • Organizational skills to improve your team’s performance
  • Tips on creating “cheat sheets” to help your staff

Speaker

Molly Stull, Brode Consulting Services, Inc.

Investment

$259.00

Live and recorded webinar, handouts, quiz with answer key and training log are included.