Education & Events

Get connected & sponsor a League event
Wisconsin's Credit Unions Unite for Good
Wisconsin Credit Union Foundation

Improving Teller Performance: Head Teller Development

This one-of-a-kind webinar will cover communication methods, motivation, service orientation, training, and performance feedback. It will be the best training your head teller receives this year!

Location


,


For More Information


p: 

c: 

Type of Event
On Demand Webinar

Who Should Attend
  • On Demand
  • Webinars
  • Member Services
  • Leadership
  • Human Resources
  • Front Line
  • Compliance

Purchase

Description

The head teller is one of the most important supervisors in your financial institution! A skilled head teller means greater productivity and greater profit. This session will teach head tellers how to bring out the best in their team and themselves – increasing professionalism, productivity, and the bottom line! Head tellers will learn how to empower their staff, conduct efficient staff meetings, and use feedback to improve frontline performance.

Participants will receive two surveys to learn more about their team and corporate culture. In addition they will receive a personal development plan outline. A unique performance evaluation form will be provided that will help both supervisors and team members develop their skills. This one-of-a-kind webinar will cover communication methods, motivation, service orientation, training, and performance feedback. It will be the best training your head teller receives this year!

Learning Objectives

  • Basic principles of managing and motivating people
  • Tips on delivering memorable training material that will be retained
  • Strong organizational skills to improve everyone’s performance
  • Developing your staff one-by-one by using a personal development plan
  • Conducting effective staff meetings
  • How to use positive, constructive feedback

Speaker

Molly Stull, Brode Consulting Services, Inc.

Investment

$259.00

Live and recorded webinar, handouts, quiz with answer key and training log are included.