Regulation E protects consumers from unauthorized ATM and debit card
transactions, which imposes many responsibilities and liabilities on financial
institutions. Fraud losses continue to increase from counterfeit ATM/debit cards
and the unauthorized use of validly issued ATM/debit cards. Reg E is a complex
set of rules and deadlines that must be followed when responding to
accountholder claims. Did you know that the Reg E rules are different depending
on whether an ATM/debit card or other access device was actually used in the
transaction? This webinar will explain how to properly handle all types of
unauthorized ATM/debit card claims and how to accurately calculate the amount,
if any, that must be reimbursed to the accountholder.
constitutes an unauthorized transaction under Reg E?
- Responsibilities to
the accountholder under Reg E and related deadlines
- How to calculate your
institution’s liability under Reg E depending on whether an ATM/debit card or
other access device was used
- What your institution can and can’t require
of the accountholder
- Who is liable for counterfeit ATM/debit cards?
Elizabeth Fast, JD, CPA, Spencer Fane LLP