Your institution probably receives at least one subpoena, summons, or other
type of legal process each day. The risk is that your staff may not be trained
on the proper way to accept service of process for your institution or on the
proper way to respond to these legal documents. This could expose your
institution to significant monetary damages and regulatory complaints. This
webinar will explain legal processes, potential liability, and the situations
when documents may be served on your institution. Join us to learn the necessary
steps to properly accept service of process and properly respond to these legal
documents, including identifying the information that can and can’t be
disclosed, determining when the accountholder must be notified, and testifying
in court or substituting an Affidavit of Records Custodian.
What financial privacy restrictions are imposed when responding to legal
- What is the difference between a subpoena and a summons?
How do you know if it’s an official document or a fake?
- When is your
institution required to notify the accountholder?
- Can you charge copying
costs and fees?
- When can you use an Affidavit of Records Custodian instead
of physically appearing in court?
Elizabeth Fast, JD, CPA, Spencer Fane LLP