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Webinar: Robbery Preparedness for All Staff


Effective September 30 online registration will be temporarily unavailable while we upgrade our website. Beginning on Wednesday, October 1, to register for an event: Please complete the registration form and send to The League via:


Thursday, November 20, 2014

2:00 - 3:30 pm CST


Speaker: Barry Thompson, Thompson Consulting Group, LLC


About the Program

Critical incidents normally take financial institutions by surprise. Criminals don’t think logically when drugs, addiction, or greed are their motivation. The belief that it will never happen here provides a false sense of security. Robbery can be a life-altering experience that most financial institution employees seldom take seriously. One moment it is life as usual, then suddenly a person or group of people change the victim's perception of the world.

Criminals become dangerous when taken by surprise! Knowing how to respond quickly and efficiently without surprising the robber(s) could protect accountholders and staff. Making a simple mistake in a robbery situation could result in unknown consequences. Only properly trained staff will react appropriately when an incident occurs. This program will deliver the training needed to foresee, combat, and resolve various critical incidents that staff members at every level may encounter.


  • How to handle unusual robbery situations
  • Social media is the new enemy for robbery procedures – know what not to do
  • What the back office staff should do before, during, and after a robbery
  • How mobile devices could cause a robbery to escalate
  • Proper steps to follow after law enforcement has left the building

Related Files
Printable Brochure (Adobe PDF File)

Related Links
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