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Keys to Compliance Webinar: Two Unique Wisconsin Laws







Tuesday, Feburary 2, 2010

Webinar - Internet/Audio Conference (2 hours)

10:00 am - Noon


Save the Date! 



About the Program

Wisconsin Consumer Act

  • Loans covered by WCA
  • Default and debt collections
  • Limits on practices
  • Forms


Wisconsin Marital Property Act

  • Classifying property and debts
  • Granting credit
  • Collections


Keys to Credit Union Operations Webinar: Reading & Understanding Personal Tax Returns: Schedules B, C & D








Wednesday, February 17, 2010

2:00 - 3:30 pm


Speaker: Tim Harrington, TEAM Resources


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About the Program

  • Schedule B Interest & Dividends: Identify recurring/non-recurring interest and dividend income
  • Schedule C Sole Proprietorships: Recognize 4 forms of hidden income and 1 hidden expense
  • Schedule D: Decipher income that won’t be received in the future and shouldn’t be considered
  • Forms 6252 and 4797: How to identify hidden income from installment sales


This program is the first of two in a series. Watch for “Reading & Understanding Personal Tax Returns: Schedules E & F” on Wednesday, March 31, 2010.


Social Media Workshop











Tuesday, March 23, 2010


Country Springs Hotel - Country Springs Executive Learning Center (ELC)

2810 Golf Road

Pewaukee, WI


Time: 9:00 am - 4:00 pm (lunch provided)


Save the Date: 



About the Workshop

The ways companies are communicating with and engaging their customer base has changed dramatically over the past 12 months. Add to that how the media has evolved over the last several years and we are operating in completely new territory. No longer do businesses need to rely solely on traditional public relations or advertising to grow sales and develop brand fans. Businesses can now use social media to go directly to the customers to share information, stories and personality and engage in a two-way dialog that creates a strong connection that produces business results.

The core principles of credit unions, with their commitment to building community and helping each individual member, shows that credit unions are ideally positioned to leverage social media to grow their business and develop ongoing engagement.This workshop will enable participants to better leverage social media tactics in their daily activities and learn from each others’ efforts. This is a hands-on program, please bring along your laptop!

There’s only a month left to complete coursework for the RP3 Spring session


The REAL Progress & Pathways to Prosperity (RP3) program spring session coursework completion date is April 15. That means spring participants have less than a month left to complete their courses. Make sure you’re on track to complete your courses on time!


Because the program is close to coming to an end, The League has removed the RP3 icon and link from the front page of our website. If you’re still looking for information and updates on the program it can still be found under “About The League” in the “Initiatives” section under “RP3.”


RP3 Champions, those that have stepped up to coordinate the program for their credit union, will soon be receiving an invitation for The League’s special RP3 reception. The reception, which will be held on Friday, May 14 during the Annual Convention, will honor the credit unions that participated in the program. The reception is by invitation only.


And if you haven’t done so yet, please customize the RP3 press release and send it to your local media contacts. We can provide a list of media, if needed.


For more information, contact Jill Weber at (800) 242-0833.

Activists advocate for raising the MBL cap during 2010 CUNA GAC


Fifty Wisconsin Activists made the trip to Washington, D.C., in late February to attend the 2010 Credit Union National Association's Governmental Affairs Conference. While in town the group met with lawmakers and advocated for a raise in the Member Business Lending cap, which helped them garner support from lawmakers and the media, including an article that ran in USA Today. Highlights included:


  • Event for Congresswoman Gwen Moore. Activists showed their support for U.S. Rep. Gwen Moore by attending an event in her honor held at the Credit Union House. The event gave Activists a chance to have some one-on-one time with Rep. Moore. During the event, Rep. Moore told attendees that she would talk to the U.S. Treasury Secretary Timothy Geithner about making sure to include credit unions in legislative efforts that promote small business and economic growth.


  • Lawmaker visits. Lawmakers showed their support for credit union causes during Capitol visits. After meeting with Activists, both U.S. Rep. Gwen Moore and U.S. Rep. Ron Kind talked to Treasury Secretary Timothy Geithner about making sure that credit unions are represented in legislation aimed at promoting small business and economic growth. U.S. Sen. Russ Feingold told Activists that they had a strong argument for a raise in the Member Business Lending cap, while U.S. Rep. Jim Sensenbrenner also gave his support for raising the cap. U.S. Rep. Steve Kagen went a step further by joining Rep. Baldwin and Rep. Petri as a co-sponsor of legislation that would raise the cap. Lastly, Sen. Herb Kohl commended credit unions for their work, especially efforts to improve financial literacy in schools. Activists also talked to their congressional delegates about interchange fees and overdraft privilege legislation.


  • Award reception. Wisconsin representatives attended an award reception in support of University of Wisconsin Credit Union, Unison Credit Union and Indianhead Credit Union, which all took home awards this year.


  • Herb Wegner Memorial Awards Dinner. Community First Credit Union and the Gregory Family, the stars of the credit union's winning NCUF Member Testimonial video, were honored at the Herb Wegner Memorial Awards Dinner. Representatives from the credit union thanked the family for their participation in the video, while the Gregory Family thanked the credit union for the opportunity and also noted that it was good to know that there were other credit unions that provide the same help to other people.



Learn more about advocacy efforts in regards to raising the Member Business Lending cap.


For more highlights, visit the CUNA GAC blog. Chad Helminak has also written a piece on his experience of "crashing" the GAC.


CUNA's CPDOnline Vitual Tour Webinar







Wednesday, September 8, 2010

10:00 - 11:00 am


Click here to Register


REAL Solutions® FREE Webinar:Underwriting Strategies for Non-Prime Auto Loans






Thursday, May 27, 2010

2:00 - 3:00 pm 


Prerecorded Event


Save the Date!


How can credit union manage risk in providing non-prime auto loans by using expanded credit scores, hard close disbursements and prompt collection strategies?


Join us by calling 866-274-9016 for the audio portion of the webinar and enter the password 766281 followed by the # sign.


To access the webinar, click here.

Apply for a REAL Solutions® grant from The Foundation by July 1

The Wisconsin Credit Union Foundation is looking to help advance the REAL Solutions® initiative by offering its REAL Solutions® Initiative grant.


The grants are available to REAL Solutions® credit unions that are looking to expand their program offerings in an effort to further help their members and local community achieve financial stability.


To qualify for a grant, credit unions that have signed a REAL Solutions commitment letter must submit a grant application, along with a project outline with clearly defined, measurable and achievable goals and objectives, by July 1.


Affiliated credit union system organizations, such as chapters or other groups involved with credit union development efforts, may also apply.


Read more about the grants eligibility requirements and guidelines at The Foundation’s Scholarship & Grant webpage.


REAL Solutions® is a statewide initiative to help real Wisconsinites build financially strong, self-supporting families and communities.

The REAL Focus: REAL Solutions® funding and educational opportunities now available

Jill Weber, The League's Director of Member Solutions
Between grant offerings and educational sessions, REAL Solutions® credit unions have a lot of great opportunities to expand their REAL Solutions® programs and offerings.


First, the National Credit Union Foundation (NCUF) is offering Innovation Grants through June 30. To qualify for a grant, a credit union project must be consistent with NCUF’s mission to promote and improve consumers’ financial independence through credit unions.


The Wisconsin Credit Union Foundation is offering REAL Solutions grants. The grants are available to REAL Solutions® credit unions that are looking to expand their program offerings in an effort to further help their members and local community achieve financial stability. Applications, as well as a project outline with clearly defined, measurable and achievable goals and objectives are due to The League by July 1.


For those of you participating in the Free Tax Preparation Assistance program, the IRS is offering nearly $12 million in Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) grants. The application deadline is July 9.


Also, NCUF is hosting free webinars July 27 and Aug. 17 that explain more about credit unions’ roles in tax assistance efforts. And don’t forget about NCUF’s upcoming free webinar on predatory car loans on July 22. Archives of these sessions, as well as past sessions will soon be available at Stay tuned for more details!


Additional educational opportunities include the National Institute of Financial and Economic Literacy, which is celebrating its 10th anniversary this year. Credit unions can either sponsor a teacher or send one of their own staff members to this inexpensive training that teach attendees how to educate young people about the basics of personal finance. Credit unions will again be well represented at the National Institute this year. Chip Coenen from Lakeview Credit Union will talk about credit union branches being run in schools and League staff will present financial services for the underbanked, the brass|STUDENT PROGRAM and the “Credit Union Difference.”


The League is also offering a Quick Bite on The Hispanic Opportunity from 10 to 11:30 a.m. July 8. This session, offered via conference call, will help your credit union develop an outreach program targeting the Hispanic market.


Credit unions can find additional information about REAL Solutions® related grants and educational opportunities by visiting The League’s REAL Funding web page and REAL Solutions calendar, which is located at


Also be sure to check out NCUF’s new video series called “From Good to Growth.” The series will discuss growth strategies by reaching immigrants, people living in poverty, youth and other people on the fringe of the financial mainstream.


Also, before we go too much further, I’d like to welcome NCUF’s new Executive Director – Bucky Sebastian. Bucky, who began the position this month, will be a great asset to NCUF and the REAL Solutions® initiative.


Lastly, I’d like to introduce several new sign-ons to REAL Solutions. They include Altra Federal, Athens Area, CTK, Holy Redeemer Community, La Crosse-Burlington, Northern Paper Mills, Northwestern Mutual, Northwoods Community, Pluswood Group, Schneider Community, Tomah Area and Winnebago Community credit unions. That brings the total of REAL Solutions® credit unions in Wisconsin to 134!


For more information, contact me at (800) 242-0833, Ext. 6042.


Meet-and-greet: Gubernatorial Candidate Scott Walker    (Postponed)









Tuesday, June 29, 2010     8:00 - 9:30 am

Credit Union House

1 East Main Street, Suite 101

Madison, WI

R.S.V.P. to Crystal Kopydlowski  (800) 242-0833, Ext. 6014


The League is hosting a meet-and-greet event for Milwaukee County Exec and Gubernatorial candidate Scott Walker. Credit Union Activists are welcome to attend this free event to introduce themselves and discuss issues that affect credit union members in Wisconsin.



Keys to Credit Union Operations Webinar: UCC Issues: What Every Lender Should Know








Wednesday, August 11, 2010

2:00 - 3:30 pm


Speaker: Elizabeth Fast, Spencer Fane Britt & Browne LLP


Save the Date! 



About the Program

How can your credit union protect its lien priority in collateral? This session will teach your lenders how to obtain and properly perfect a security interest in UCC collateral, including accounts, stocks and mutual funds, equipment, inventory, accounts receivable, general intangibles, and farm products. Learn about situations where filing a UCC-1, taking possession, or obtaining a third-party control agreement is required for perfection.


What happens when the loan goes bad? A mistake in the repossession process can cause your credit union to lose its right to go against the debtor for a deficiency and cause substantial damages to the credit union. The repossession process will be covered, starting with the decision to foreclose and ending with the sale of collateral at a private or public sale.


Quick Bite: The "C" Word - Change at Your CU








Tuesday, December 21, 2010

10:00 - 11:00 am


Speaker: Tina Gibson, President - So Savant


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About the Program

Think your Credit Union is ready for a change? Or, are you happy just the way you have been for the last 50 years? Before you answer those questions, let’s look at what it really takes to change.

In this session you will learn:

  • The four necessities it takes to make real changes at your credit union.
  • Discuss how change is personal.
  • Identify the change-makers and importance of changing from the inside out.
  • Determine the price of change.
  • Find out the ultimate goal of change.


Quick Bite: Emerging Trends & Risks-Serving Members Remotely








Wednesday, October 27, 2010

10:00 - 11:00 am


Speaker: Ken Otsuka, Risk Manager - CUNA Mutual Group


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About the Program

Credit unions continue to offer new products and services to members, including new ways to serve members remotely. To stay competitive with banks, credit unions are introducing new convenience services through their web sites as well as depository services through online banking channels. This session will address online account opening and funding along with two depository services, remote deposit capture and online deposits.

In this QuickBite:

  • Participants will develop an understanding of the risks associated with offering remote deposit capture service to consumers and business members along with risk mitigation strategies.
  • Participants will develop an understanding of the risks associated with offering online deposit service along with risk mitigation strategies.
  • Participants will develop an understanding of the risks associated with offering online account opening and funding through their web sites along with risk mitigation strategies.


Wisconsin Economic Summit Series: Managing the State Deficit






Thursday, August 26, 2010

La Crosse, WI 


Save the Date!



Click here for more details and to register for the conference.


WHAT: A statewide collaborative effort to develop positive new strategies for spurring significant economic growth, balancing the state’s responsibility to address the needs of its citizens with the ability of its citizens to pay for the services, and finding common ground for how best to move Wisconsin forward in the 21st century. 


WHY: Most analysts now agree that the next governor and new legislature will start their 2011–13 budget negotiations more than $2 billion in the hole. In this financially limited arena, our elected leaders must identify and prioritize the issues and make the decisions that will affect our future — decisions about organizing and supporting Wisconsin’s economic development and job creation efforts, what tax policies to pursue, how to improve and fund education, what to do regarding work force development and training, how to address the state’s major infrastructure issues, protecting public health and safety, and securing Wisconsin’s quality of life, just to mention a few. The people, schools, farms and businesses of Wisconsin need for our next generation of leaders to have the best advice and counsel available as they assume their responsibility to lead Wisconsin forward. 


WHO SHOULD ATTEND: Citizens who care about Wisconsin’s future, including elected officials, business leaders, farmers, educators, economic development specialists, small business owners, taxpayers, homemakers and homeowners, entrepreneurs and policy-makers.


Compliance Roundtable








Thursday, September 23, 2010


Country Springs Hotel



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About the Program

Join your peers for a cooperative roundtable specifically designed for Compliance Credit Union Professionals to network and exchange ideas. Bring questions, materials and knowledge to share! Continue to expand your professional network and register today!


Federal Reserve Bank: Savings Bond Webinar   (FREE)


October 13 & 14, 2010


Part I:  Wednesday, October 13, 2010 -10:00 am CST
Part II:  Thursday, October 14, 2010 - 12:00 pm CST 


Details This is a free Webinar for financial institutions that are, or would like to become, issuing and/or paying Agents. This four hour, two part introductory Webinar is designed to build your savings bond knowledge and help you better assist your customers. The Webinar is ideal for personal bankers, tellers, customer service representatives, trainers and all other personnel who process U. S. Savings Bond transactions.


Webinar topics include Assisting customers with issuing, reissuing and redeeming savings bonds; understanding savings bond interest rates and tax benefits; navigating TreasuryDirect and other Web-based resources; and understanding forms and materials needed to process transactions. Only one registration is needed for each office location. The two parts start at the same time and run for two hours on both days. 

Attendee Requirements The Webinar uses a combination of a conference call bridge line for audio, and an online presentation tool, Microsoft Office Live Meeting, for the presentation material. Please use a telephone with mute capabilities. You will receive meeting access information and session materials via e-mail a week prior to the session. 


Additional Info click here


Availability   Limited seating


Click here to register

Registration deadline 10/06/2010 
Cancellation deadline 10/06/2010 

Cancellations Please notify Event Contact by the cancellation deadline if you are unable to attend.
Event Contact  Minneapolis Office - FRB
Phone (651) 726-3092

Federal regulator’s action on corporate CUs will affect credit unions through 2021


The National Credit Union Administration (NCUA), credit unions’ federal regulatory agency, took action Sept. 24 on several issues affecting the corporate credit union system. Corporate credit unions are “wholesale” credit unions that provide “back office” financial and administrative services to “retail” credit unions – those that provide services to the consumers who are their members. The NCUA’s actions stand to affect Wisconsin credit unions – and all other federally insured credit unions nationwide – until at least 2021. NCUA’s actions included:


  • Conserving three additional corporate credit unions. The NCUA took control of Southwest Corporate FCU, Members United FCU and Constitution Corporate FCU, bringing to five the total number of corporates under agency control. (WesCorp FCU and U.S. Central FCU were conserved last March.) All five conserved corporates were determined to be unstable because of their over-investments in mortgage-backed securities that significantly devalued during the turmoil in the overall mortgage market. The conservatorships will ensure that services to retail credit unions that use those corporates remain unaffected and that service to members of retail credit unions continues with no disruption.

  • Adopting a rule intended to reshape the corporate system. Since early 2009 NCUA has used input from credit unions nationwide, the US Treasury, Federal Reserve and CUNA’s Corporate CU Task Force, to determine reforms for the corporate system that would help prevent future instability among corporates.   This new operating framework will require higher capital levels at corporates and place greater controls on their risk-taking, while strengthening oversight, governance and transparency. For example, the new rules prohibit a corporate CU from accepting funds from a single source exceeding 10% of its assets and from concentrating too much risk in a single type of asset.


  • Approving a plan to handle the conserved corporates’ finances.   NCUA also approved a method to handle and finally dispose of the mortgage-backed security assets still held by the conserved corporates. The agency will package about $50 billion of these so-called “legacy” assets and sell them on the open market. As these securities mature through 2021, the NCUA will guarantee the buyers against any credit loss – which will be much less than the market losses that would be incurred if those assets were sold today. Nevertheless, future losses on legacy assets are expected to range from $8.3 to $10.5 billion, which will be covered by assessments paid by all federally insured credit unions nationwide through the temporary Corporate Stabilization Fund. The Fund was set up by the NCUA in early 2009 to collect assessments from all federally insured credit unions. These assessments are then used, in turn, to repay borrowings from the Treasury made necessary by the losses of the conserved corporates.


Already, all federally insured credit unions nationwide – including all credit unions in Wisconsin – have paid a total of $1.3 billion for Corporate Stabilization through two assessments by the NCUA last year and this year. Credit unions have until 2021 to pay the remainder of the corporate losses through payment of their annual assessments. NCUA will advise credit unions at its November 2010 board meeting the dollar amount it projects as the corporate assessment for 2011. Currently, the annual average Stabilization assessment is estimated at 6.9 basis points to 7.7 basis points, or between 6 to 8 cents for every $100 of insured deposits.


Also in November, the agency will project an estimated premium credit unions must pay to keep the credit union system’s Share Insurance Fund operating at a safe level. This cost is apart from the corporate expense and is determined by losses experienced by retail credit unions nationwide. Credit unions will pay premiums annually, as necessary, to cover this cost. The premium amount for 2010 was 12.42 basis points, or just over 12 cents for every $100 of insured deposits.  In future years, this cost will continue to be based on amount of actual losses incurred by retail credit unions. So the better credit unions do, the less they will have to pay in premiums.


NCUA Chair Debbie Matz has applauded credit unions in recent news coverage for handling these costs on their own, without any expense to taxpayers. CUNA President & CEO Bill Cheney has underscored that point as part of media interviews and a video that stresses credit unions have not received a “bailout.”


The League has posted materials in its Corporate Stabilization webpage to help credit unions understand, calculate and plan for future Corporate Stabilization assessments as well as Share Insurance premiums. The site also includes a summary of the NCUA’s actions as well as talking points to help credit unions explain them to board members, members and media.


League consultant Bill Rockeman also continues to work with Wisconsin credit unions that have questions or need assistance with calculations or presentations on these issues. Contact him at (800) 242-0833, Ext. 6024.


TeleCourse: The CU Business Model that Produces a 2% ROA



Monday, January 10, 2011

10:00 am - Noon


Speaker:  Brett Christensen


Save the Date!



About the Program

The majority of credit unions today have a ROA of 0.0% to 0.5%. Quite simply, if you want better financial results, you will need a different business model. In this thought-provoking session you will receive specific strategies for significantly improving your bottom line and our speaker will profile credit unions using these strategies with great success.


Topics to be covered will include:

  • Significant expense reduction
  • Consistent loan growth in a tough economy (without indirect auto lending)
  • Safely increasing your overall loan yield
  • How to do lending with 1/3 of the employees
  • Fee income outside of courtesy pay
  • Maximizing delivery channels




ACH Webinar Series: RDFI Exception Handling (presented by WACHA)


Friday, February 4, 2011

10:00 - 11:30 am


About the Program

Unposted items, Stop Payments and unauthorized entries are all ACH challenges credit unions must deal with on any given day. This session will address these issues and how to handle them according to the ACH rules. We will use scenarios and case studies to train staff to respond knowledgably to these situations.


We will look at the following areas:

  • ACH Return reasons and timeframes
  • Authorization based returns
  • Proper usage of the WSUPP form
  • ACH operator rejects
  • Stop payment vs. revoked authorization or unauthorized transaction


Who should attend:

ACH Operations, AAP Candidates, ACH Auditors


Save the Date!


Filene: Free Lunch with Ed via Live Video Stream - Building an Innovation Portfolio


February 24, 2011

12:00 pm (Central Time)


Click here to register.


About the Program
“How to Build an Innovation Portfolio” at the Filene Research Institute. Join us for this how-to session, led by Chief Innovation Officer Denise Gabel, on overseeing your innovation portfolio. For additional information click here.


Save the Date!

CoVantage CU shares its REAL Solutions – and their savings -- with lawmakers

CoVantage Credit Union is so proud of the REAL Solutions it offers, the credit union makes it a priority to tout them as well as the member savings they provide.


"I strongly believe that credit unions should tell their story," said Paul Grinde, the credit union’s Executive Vice President. "If we don’t bring attention to what we are doing and who we are serving, how will anyone know?"


The credit union has compiled a list of REAL Solutions and each solution’s estimated savings to members for a number of years and shares it with lawmakers during the State GAC.


Check out the numerous REAL Solutions offered by the credit union that include Load’n Go cards, Pay Day Advance Loans, Real Estate Rescue Refinance and more.

Apply for a Foundation CUNA Management School scholarship today


Apply now through April 28 for The Wisconsin Credit Union Foundation’s CUNA Management School scholarship. The scholarship is offered annually as part of its Professional Development Scholarship Program.

The scholarship, which can be used toward Year 1, Year 2 or Year 3 training held July 10-22, will be used to reimburse the recipient's credit union after the recipient has successfully completed the training.

Scholarships are available to staff, members and volunteers of Wisconsin Credit Union League affiliated credit unions with $50 million or below in assets. Applicants must also be actively involved in credit union activities, such as chapter meetings, committee work, credit union Activism, etc., to qualify for the scholarship.

Apply today! Scholarship applications are due by April 28. Recipients will be notified by May 15.

For more information, contact
 Mary Bliss at (800) 242-0833.


NASCUS Directors College


2nd Annual Wisconsin Board College
Fox Valley Technical College
Appleton Campus
825 N. Bluemound Drive

9:00 am - 5:00 pm


Click here to register.



9:00 a.m. - Registration and Coffee
9:30 a.m. - ALM for Directors, Corporate Central Credit Union

11:00  a.m. - Break

11:15 a.m.- How to Add Value as a Board Member, Bob Hoel, Filene Fellow

12:15 p.m. - Networking Lunch 
1:00 p.m. - Financial Statement Review, Bill Rockeman, Sr. Credit Union Consultant, The Wisconsin Credit Union League

2:15 p.m. - Today's Critical Compliance Issues for Directors. Bill Klewin, CUNA Mutual Group 

3:45 p.m. - Emerging Examination Issues and How to Prepare for Your Next Exam, Ginger Larson, WI Department of Credit Unions
5:00 p.m. - Wrap Up and Adjournment




Quick Bite: Preventing CU Heists

Tuesday, July 12, 2011

10:00 - 11:00 am


Speaker:   Jeff Lanza, former FBI Agent


About the Program

The best way to prevent a credit union from being robbed is for it to be an unattractive target. Every year, on average, over 400 credit unions are robbed in the United States. In some of these cases, the credit union may have avoided being targeted by a progressive program of deterrence. The session covers ten things a credit union can do to make themselves a less desirable target for robbers. In addition, the program provides ten tips on what actions to take in the event of a robbery that will help keep employees safe and assist authorities in apprehending the suspect.


Save the Date!



Quick Bite: Business Deposits and Fraud


Tuesday, May 24, 2011

10:00 - 11:30 am  (90 minutes)


About the Program

As credit unions expand service offerings to attract business accounts, their risk exposures also increase. By conducting due diligence before introducing new services, credit unions can craft prudent policies and procedures to help minimize these risk exposures.


This session will cover the following areas:

  • New account verification procedures
  • Remote deposit capture for businesses
  • Front-line check acceptance procedures
  • Overview of business account kiting schemes
  • Risk of dual signature checks
  • Online banking for business members
  • Wire transfers
  • ACH origination


Speaker: Ken Otsuka, Risk Manager, CUNA Mutual Group


Save the Date!



Town Hall Meeting


September 1, 2011


9:00 - 1100 am


Credit Union House

1 East Main Street, Suite 101, Madison, WI



The League will hold informal regional meetings to provide updates on the credit union system in Wisconsin. Here are the dates so you can plan to join Brett Thompson for group discussions about conversions, state of the industry and state of The League, among other topics.


We will confirm meeting locations at a later date, but please let us know which meeting you would like to attend by emailing Karen Raether now, so that we can plan accordingly.


Save the Date!




FREE Webinar: VISA's Interchange Update


Participate in free call/webinar Friday, Aug. 19, on Visa's interchange plans
Plan to participate in a free audio conference call – also offered as a webinar – on Friday, Aug. 19 at 12:30 p.m. central regarding Visa’s plans concerning debit card interchange, the requirement for a two-tiered fee structure and related issues.


The call/webinar will feature Bill Sheedy, Group President, Americas, and Julie Rottenberg, Deputy General Counsel, Visa Inc., as well as Bill Hampel, CUNA Chief Economist and Mary Dunn, CUNA Senior Vice President and Deputy General Counsel.


The one hour session will explain how Visa’s general plans will impact credit unions and the expected timetable for implementation. Participants will be able to raise questions following Visa’s prepared remarks. Also, there will be an opportunity to submit questions directly to Visa following the call.


To participate, dial in to the call at (888) 391-6569 (passcode: Visa Update) or log-in to the webinar at:


For more information, contact Elaine Rowley at


Don’t miss opportunity to reach new members via new consumer website

When Wisconsin consumers visit looking for more information about credit unions in their area, will your information be adequate to ensure they know whether they’re eligible to join your credit union?


The site, which offers basic information about U.S. credit unions including those in Wisconsin, allows credit unions to make available to consumers more detailed information about their membership eligibility requirements and more.


If your credit union has not updated this information it is missing the opportunity to reach out to and gain new members from the hundreds of Wisconsin consumers who visit the website each month.


In the month of July alone, the site saw 266 visitors from Wisconsin and 12,368 nationally.


So what are you waiting for?


So far 91 Wisconsin credit unions have made updates to their credit union’s information.


If you have misplaced your username and password, which were sent to all Wisconsin credit union presidents in April, or if you have questions, please contact Dawn Scarce at (800) 242-0833.


The site is also collecting member testimonials in print or on video. If you have a testimonial you would like to share, please contact Chad Helminak at (800) 242-0833, Ext. 6012.


The site, which was developed through the work of a task force of the American Association of Credit Union Leagues (AACUL), is jointly funded by Credit Union Leagues and Associations and is being maintained by CUNA.


Quick Bite: Confidentiality & Fiduciary Responsibility for Board Members and Credit Union Employees


Tuesday, November 29, 2011

10:00 - 11:00 am


Speaker:  Lynn Esp, Assistant General Counsel, Illinois Credit Union System


About the Program

The purpose of this session is to identify how credit union employees and members of the Board of Directors should treat and handle confidential credit union issues and member financial information. This session also identifies what duties and standard of care a Director or Officer owes to the credit union and its employees. This session will provide credit unions with sample policies.


Save the Date!



Quick Bite: Credit Risk & Allowance for Loan Loss


Wednesday, November 2, 2011

10:00 - 11:00 am


Speaker:  Eileen Iles, Crowe Horwath


About the Program

Credit risk today is volatile. Additionally, the allowance for loan and lease losses (ALLL) is one of the most important estimates in the Credit Union's financial statements.


This session will address:

  • Current trends in credit quality - what they mean to the ALLL
  • Recent developments in methodology and compliance with the interagency 2006 guidance - how credit unions are enhancing the estimation process
  • Interagency Guidance of ALLL methodologies and documentation
  • Evaluation of credit operations and industry practices


Save the Date!


Consumer Lending Workshop designed for all experience levels

The League’s Consumer Lending Workshop, Nov. 16 & 17 at the Kalahari Resort & Convention Center in Wisconsin Dells, has something for everyone.


Day 1 is designed specifically for frontline staff to provide them a solid foundation of lending knowledge and tools. Topics include how the economy impacts credit unions, how to be proactive and capture more loans, how to read a credit report, how credit reports can be used to build member loyalty and more!


Day 2 is geared toward more experienced loan officers, loan managers and CEOs with lessons on how to make better loan decisions, increase revenue and profitability and improve membership growth and retention. Topics include how to drive proactive lending strategies, how to create and live your lending "brand," creative marketing strategies and more!


To register, contact Judy Phillips at (800) 242-0833, Ext. 6020.


Keys to Operations Webinar: The New Business Account Interview: Meeting Regulator & Credit Union Requirements


Wednesday, December 14, 2011


Speaker: Deborah Crawford, gettechnical inc


About the Program

The new business account interview is the frontline protection against fraud, money laundering, and unlawful activity at your credit union. It is not enough to just take the money and open the account. You have to do a thorough interview. With whom are you doing business? Who really owns the company? What does this company do? What services do they provide, etc.?


It has become the responsibility of the deposit specialist to determine if a company has any illegal activities that could negatively impact your credit union. Many compliance tasks and due diligence requirements must be met during the new business account interview. This webinar will help you gather and use pertinent information to help you learn about your member’s business. Learn about the compliance tasks, worksheets, and requirements that must be met when you open a new business account.


Save the Date!

Credit unions' dedication to financial education still strong


Financial education has always been a top priority for credit unions. Check out some of the things credit unions have been doing to raise awareness and expand their efforts:



From left to right: Sherri Stumpf, Blackhawk Community; Rep. Joe Knilans; Penny Schultz, Blackhawk; Adam Cavey, Parker High School student; John Zimmerman, Parker High School teacher; Christian Paese, Craig High School student; Teri Barnes, Blackhawk.
  • Royal Credit Union provides local students with important financial education lessons through its School$ense program. The credit union lists on its website that it offers education opportunities to students through free presentations that can be incorporated into classroom curriculum at local schools.



  • Blackhawk Community Credit Union hosted Rep. Joe Knilans on visits to both its Parker and Craig High School branches. During the visits, the credit union shared its efforts to promote financial literacy through the student branches.


Central City CU's Student Branch Coordinator Trudy Peters (far left) explains as student intern Ashley Higgins processes a student transaction while Principal Michael Devine (center), Wisconsin state Sen. Julie Lassa (right), and Wisconsin Department of Financial Institutions Secretary Peter Bildsten (far right) look on.


  • Central City Credit Union hosted Sen. Julie Lassa and Department of Financial Institutions Secretary Peter Bildsten at its Stephens Point Area High School branch. They discussed with credit union representatives how a strong financial education can lead to long-term financial success.


Resources to help credit unions invite lawmakers to visit their in-school branches are available in the Activist Arsenal. Credit unions can also access financial education resources from The League's website.


Coaching to Gen Y   (TeleConference)


Wednesday, May 23, 2012

10:00 am - 11:00 am CST


Speaker: Michael Patterson, On Track Leadership, Inc.


About the Program

This session will begin with coaching techniques in general and then will move onto specifics about coaching to Gen Y.


Topics to be covered include the following:

  • KIMBA Principle: Knowledge, Inhibitors, Motivation, Boundaries & Abilities
  • Knowing what motivates your employee – which may be different than what motivates you.
  • Everything in work is optional – employees don’t have to do anything, but everything they do and don’t do has repercussions.
  • Understanding the three levels of performers (high, middle, low)
  • ABCs of coaching
  • Gen Y needs instant gratification – iPod generation


Save the Date!



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