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Upcoming League Events


Webinar: Auditing Social Media: Planning & Risk Control Matrices


Effective September 30, online registration will be temporarily unavailable while we upgrade our website. Please complete the registration form and scan or send it to: The League at or The League, Attn: Registration, N25W23131 Paul Road, Suite 500, Pewaukee, WI 53072.


Tuesday, September 16, 2014

2:00 - 3:30 pm CST


Speaker: Dr. Kevin Streff, Secure Banking Solutions


About the Program

Credit unions’ use of social media continues to skyrocket. Consequently, it is only a matter of time until hackers find creative methods to steal from this environment. Financial institutions increasingly depend on social media to attract, interact with, and retain members. These outlets present methods to promote products and services to your members, monitor reputational risks, and interactively engage potential members. As your credit union expands its social media footprint, exposure to an array of operational, compliance, reputational, and strategic risks also increases. To mitigate these risks, the FFIEC issued guidance in December 2013 related to social media use by banks, savings associations, credit unions, and nonbank institutions. The guidance, “Social Media: Consumer Compliance Risk Management Guidance,” provides a framework to understand and mitigate social media risks. It provides the foundation auditors should use in testing and verifying this environment.


The “M” in the CAMEL rating is partly determined by the quality of your IT examination, and effective auditing is vital for a successful examination. Whether you conduct self-audits or outsource them (as most credit unions do), you are required to test and verify the security controls to protect your social media environment. How do you best do this? How do you select the right auditor that can keep up with new social media attacks and technologies? Is there a social media auditing process that promotes quality and efficiency? What does such an audit policy and program documentation look like? Are there best practices to follow? These questions will be answered in this informative webinar.

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