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Solution Spotlights

Accidental Death & Dismemberment (AD&D) insurance isn’t right for every member, but is it all yours have to choose from?


The MemberCONNECT® Program’s comprehensive insurance portfolio lets you meet the needs of more members and builds non-interest income.


One of your members’ biggest fears is that their loved ones won’t be cared for should the member die or suffer a serious injury. They count on you to make available high-quality, affordable insurance options that are a good fit for their family, but if you’re working with a provider that takes a one-size-fits-all-approach, you might not be delivering on your promise.


Discover a program that will help you do just that: MemberCONNECT.


With the MemberCONNECT Program your members get the benefit of a complete protection portfolio, plus help deciding which products are the best fit. Let’s go behind the scenes of an AD&D mailing to understand the benefits of a full product portfolio.


When your member calls in after receiving a mailing, they’ll be connected with a licensed, professional sales agent who will conduct a personalized needs analysis. Based on this discussion, the agent will present the choices that are the best fit for your member—which may not be the product they originally received a mailing for! In fact, 30% of members who called in response to an AD&D mailing discovered that life insurance was actually a better option. Thanks to the MemberCONNECT multi-product line, the member was able to get the coverage they really needed instead of settling for what their credit union made available to them.


The call center experience is designed to be member-friendly and respectful, and you can rest assured that your member will receive the same exceptional service they’d get at your credit union. In fact, recent satisfaction surveys show that our team has an 88% overall satisfaction rate among credit union members.


And because the complete MemberCONNECT program portfolio includes AD&D, Life, Auto, Homeowners and more, it’s an excellent way to meet the needs of more members and build non-interest income for your credit union. Learn more today about the powerful benefits of MemberCONNECT. Contact your CUNA Mutual Group sales executive at (800) 356-2644.


AD&D insurance from CUNA Mutual Insurance Society is not a deposit, and is not federally insured, sold or guaranteed by your credit union.

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