Delinquent accounts require special attention and an understanding of the
risks they bring to compliance, collections, and credit reporting operations.
The credit reporting function has gained added significance with borrowers’
increased awareness of the power of the credit score, the rise of the CFPB, a
highly motivated plaintiff’s bar, and the Equifax breach. From policies and
procedures, to quality assurance and organizational charts, credit reporting
impacts every financial institution. Learn the steps that can increase
efficiency, reduce risks, and calm your compliance nerves.
will focus on the unique operational and compliance challenges posed by
delinquent accounts. From automated disputes to direct disputes and all the gray
areas in between, this session will provide a common-sense approach to FCRA
dispute compliance and management. Join us to learn a process to control the
credit reporting risks surrounding delinquent accounts and manage the Equifax
data breach’s negative impact on your operations.
Critical steps in responding to credit report disputes
- Recent CFPB
credit reporting guidance
- What to do with repeat disputes, frivolous
disputes, and settlements
- Reporting discharged loans after bankruptcy
Creating an effective dispute resolution process
- Identifying and
avoiding common reporting landmines
David A. Reed, JD, Reed & Jolly, PLLC