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The Difference


People Before Profit Stories

Whether it’s helping a member escape predatory lending, rebuild credit, weather an illness, save for a home, or simply be given a second chance, credit unions are uniquely equipped to provide a lifeline when other financial institutions can’t or won’t. Check out our collection of stories below--all submitted by Wisconsin's credit unions. Have your own story you'd like to share? Submit your story here.



Story Collection

Royal Credit Union

Home Service

Nov 23, 2023
  • Above & Beyond Service
A gentleman recently called Royal’s Whitehall office to inquire about moving his IRA from a local competitor to Royal.
Royal Credit Union

Fixing Incorrect Charges

Nov 23, 2023
  • Auto Loans
A Member had a vehicle loan from another financial institution. When they decided to pay off their vehicle, the $5,500 transaction was mistakenly processed three times deducting $16,500 out of their account rather than $5,500.
Royal Credit Union

A Personal Loan for a Beloved Pet

Nov 23, 2023
  • Rainy Day Support
A Member’s 21-year-old cat recently began experiencing health issues.
Royal Credit Union

High Interest Loan Alternative

Nov 23, 2023
  • Escaping Predatory Lending
A Member came in to cash a check from a non-traditional lender.
Royal Credit Union

A Huge Smile on Her Face

Nov 23, 2023
  • Escaping Predatory Lending
A Member came in asking for a signature loan for a small amount. When the Member Account Representative ran her information, they noticed she had recently taken out some high interest payday loans.
Royal Credit Union

Community Give Back Day

Nov 23, 2023
  • Charity & Community Service
Royal hosted its third Community Give Back Day event allowing team members the opportunity to volunteer at 80 nonprofit organizations across Wisconsin and Minnesota.

What's a Credit Union?

What makes credit unions different from other financial institutions, and why does it matter? 

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Don't Tax My Credit Union

Credit unions are different than banks. As not-for-profit financial institutions, credit unions put people first. That’s why more than 140 million Americans choose credit unions as their trusted financial partner.

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Credit Unions vs. Banks

What's the difference between a credit union and bank? Check out this interactive infographic! 

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Share Your Stories

From accounts of above and beyond member service, to granted second chances, to responses to disaster, to meeting community needs, to returning funds back to their members through patronage, and more—your stories educate policymakers and the public about their banking options and are vital to preserving The Credit Union Difference.

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