When it came time for a veteran-family owned and operated motel to pay off their land contract to finalize the purchase of real estate, several banks turned them down and they resorted to a hard-money lender to fulfill their obligations. Then, COVID-19 virtually shut down the hospitality business, temporarily eliminating their ability to repay. After a referral to WCCU Credit Union, this small business was able to avoid foreclosure, payoff the hard money lender, and structure their repayment in a way that better fit their cash flow. Additionally, we worked with this member and the SBA to provide a PPP loan. When no other financial institution would give them a chance, we stepped up in a big way to save a family's livelihood.