In 2020, we developed a unique program for all first mortgage holders, giving them the ability to reduce their interest rate and the opportunity to enter into a simple modification agreement that would allow for 9 months of interest only payments. This initiative was created to support anyone who was facing a loss of income from the COVID-19 pandemic, but also helped any first mortgage holder who wanted to increase their savings, pay down higher interest debt, or maybe help a family member who was facing hardship. There were no underwriting guidelines and the program was offered at no-cost. We lowered over 700 first mortgage interest rates and helped 280 families temporarily reduce their monthly mortgage obligation by an average of $300/month.