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Providing Excellent Service After a Theft

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Aug 16, 2021
Submitted by: Royal Credit Union
  • Identity Theft Prevention & Mitigation

A member came in for help after her wallet was stolen and fraudulent charges were made on her account. Our financial service representative was able to get everything taken care of and the money was quickly returned to the member’s account. Royal received a letter from the member expressing her gratitude for the excellent service Royal provided.