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Solving a Dilemma

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Aug 20, 2021
Submitted by: Verve, a Credit Union
  • Second Chances & Refinancing
A member approached us with a dilemma. They were hoping to lower their auto payment to make room in their budget to purchase another vehicle. The vehicle they were replacing had become unreliable and was causing a lot of difficulties. We were able to refinance their existing loan at good terms while stretching out their payments to give them the breathing room they needed to replace their unreliable vehicle. The member stated they were grateful to have such an amazing credit union.