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Taking the Time

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Dec 1, 2018
Submitted by: Prospera Credit Union
  • Auto Loans
One of our branch managers assisted a longstanding member with a $600+ loan that he needed to replace his tires in 2018. Through this process, we discovered that his vehicle was quite old, so we took the time to preapprove him for a more reliable vehicle. The member was so moved that we took the time to look out for him, as he lives by himself and had also been helping his son who has a chemical dependency. He finally felt he had someone in his corner who offered a shoulder to lean on.