A member called us to apply for a loan after getting denied from another financial they had always used due to "metrics." Our lender took his application and worked with the gentleman to get his loan approved. The member was so impressed with the service he received that he shared "In this day and age, it is refreshing to see that there are still companies and individuals that work for them that can look at the bigger picture, rather than just what some computer spits out. As a result of this application, I will be joining Park City Credit Union completely and transferring all direct deposits over. They now have a committed member."