After helping a member set up a HELOC for home improvements and existing credit card debt, this is what she had to say: “I can’t even contain myself, I’m literally a bawling mess, ha! One hour before I got your email, I found I was promoted to Project Manager. Then, I see your email. Next to my children being born, this day has been the most amazing day. You have changed our lives by this. Thank you just doesn’t seem like enough for working with us and for helping us turn our financial situation around. I'm glad there are people like you in the world who see people, not just a credit score. We are very grateful.”