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Card Services Specialist - WESTconsin Credit Union

Job Posted: Mar 13, 2020
Job Expires:
May 31, 2020


Become part of an organization that strives to be the BEST in financial services and brings value to the communities it serves. WESTconsin Credit Union has an excellent full time opportunity in our Electronic Services Department. The Card Specialist has a variety of responsibilities, understands program rules and regulations, assists with assigned projects, provides support to the Electronic Services Department as well as other credit union departments, and responds to member and employee questions.

Primary Responsibilities

  • Understands and has a strong knowledge base of all card programs
  • Assists with ensuring programs are compliant with regulatory requirements, Card Act, and other related policies and procedures
  • Prepares and presents information for regulatory audits and exams
  • Assists with research and implementation assigned projects
  • Refunds credit card balances
  • Posts payments, adjustments, finance, late charges, and insufficient funds payment reversals
  • Processes charge-off accounts; provides data for monthly reports
  • Reviews Reg D transactions and notifies members of excessive transactions to ensure compliant with regulation
  • Reviews and monitors vendor and network correspondence communication and reports


  • Associate's degree from two-year college or technical school; or two years of related experience; or a combination of two years related education and experience
  • Effective written and verbal communication skills
  • Ability to type intermediate level documents in Microsoft Word and create intermediate level spreadsheets in Microsoft Excel
  • Understands and has strong knowledge base of card services products, including ATM terminals; cash advances, credit cards, debit cards, and prepaid cards

Why WESTconsin?

  • Competitive Pay
  • Excellent working environment
  • Impressive 401(k) Contribution and Match Plan
  • Healthy Living Fund Contribution
  • Generous Paid Time Off Accrual
  • Excellent Medical, Dental, Vision, and Insurance Plans
  • Paid Holidays 
  • We are an equal opportunity employer

How to Apply

WESTconsin Credit Union