Summary

Reports to the Branch Manager. This position serves as the initial contact for members and associates. Represents the credit union as a professional, friendly, and member-oriented organization.

Responsibilities

•  Staffs Reception Desk, greets visitors and maintains log and directs deliveries.
• Answers all telephone calls and forwards them to the appropriate department and individuals.
• Operates a message center for return calls.
•  Answers general member questions with regard to account information and available services.
• Performs file maintenance on accounts as assigned by the supervisor.
• Recommends and cross-sells other Credit Union services.
• May be required to attend training at headquarters or an off-site location.
• Performs other duties as assigned

Qualifications

• Staffs Reception Desk, greets visitors and maintains log and directs deliveries.
• Answers all telephone calls and forwards them to the appropriate department and individuals.
• Operates a message center for return calls.
• Answers general member questions with regard to account information and available services.
• Performs file maintenance on accounts as assigned by the supervisor.
• Recommends and cross-sells other Credit Union services.
• May be required to attend training at headquarters or an off-site location.
• Performs other duties as assigned

About the Organization

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members’ financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you’ll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union. This 40 hr/week position requires working weekdays and every other Saturday. BRANCH HOURS Monday through Thursday, 8:30 AM to 5:30 PM Friday, 8:30 AM to 6 PM Saturday, 9 AM to 1 PM

How to Apply