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Handling Pandemic-Related Payment Issues: Stimulus, SBA, Workers' Comp & More

Oct 26 2:00 PM - Oct 26, 2020 3:30 PM
Oct 26, 2020 2:00 PM - 3:30 PM
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As if the pandemic wasn’t bad enough, financial institutions also need to be alert to potential fraud related to stimulus, unemployment, and SBA loan payments. This program will use real-life scenarios to provide insight and you’ll learn to process payments with confidence!

Learning Objectives

  • Examine ODFI warranties and RDFI responsibilities under the ACH Rules
  • Appropriately handle pandemic-related payments that appear suspicious
  • Mitigate potential risk and loss
  • Apply the ACH Rules to questionable situations, including pandemic-related deposits outside the accountholder’s normal behavior, name mismatches, and deposits after death
  • Identify how ODFIs may recover from fraudulent payments, purportedly from the stimulus, the SBA, or state unemployment benefits

Pandemic-related payment issues? No problem! Although 2020 has rocked the world, problem payments don’t have to add to your woes! This webinar will examine ODFI and RDFI warranties and responsibilities under the ACH Rules to teach you how to respond appropriately to the unique processing challenges that arise daily. How can an ODFI mitigate potential loss from origination fraud? Is an RDFI liable for fraudulent payments it receives? How far should you go to track down and combat fraudulent payments? Join us to learn the answers to these questions and to ensure preparedness for another round of stimulus payments, SBA loans, and unemployment payments.



Shelly Sipple, AAP, APRP, NCP, EPCOR

Shelly Sipple joined EPCOR in 2005 following an 11-year career with the Federal Reserve Bank of Kansas City. As EPCOR’s Director of Certifications & Continuing Education, she designs and conducts education programs in support of ACH to over 2,000 financial institutions and corporate members. Shelly presents at regional and national industry conferences as an ACH payments expert. She received her Accredited ACH Professional designation in October 2006, her Accredited Payments Risk Professional (APRP) in March 2018, and the National Check Professional (NCP) certification in May 2019. She is an active member of Nacha’s APRP Oversight Panel and holds a bachelor’s in Business Education.




Additional Info

Event Type

On-Demand Webinar

Topics Covered

  • On-Demand Webinars
  • Human Resources
  • Fraud, Security & Technology
  • Compliance