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Frontline Training Series: Fraud Trends and the Pandemic

Session 2 of 3

Mar 24 10:00 AM - Mar 24, 2021 11:00 AM
Mar 24, 2021 10:00 AM - 11:00 AM
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Kick off this three-month series for frontline staff with a highly interactive session on how to be more authentic in your sales and service skills.

Our March program will offer expert advice on what’s trending in fraud as a result of the pandemic and how to best respond to a variety of scenarios.

Agenda

Speakers

Location

Fees

$219 Early Bird | register by February 24

$249 Regular

Additional Info

The best part of this series is that when you register for one date, you're automatically registered for the other two dates in the series! Even if you can't attend a live session, you'll get a link to each recording. The additional session include:

February 24: Sales & Service

We will kick off this series with Angela Prestil and a highly interactive session on how to be more authentic in your sales and service skills.

April 21: Compliance - New Accounts

We'll wrap up our series with a session on compliance related topics on opening accounts.

 

Event Type

Webinar

Topics Covered

  • Operations
  • Member Service
  • Live Webinars