While we are doing our best to stop a biological threat, fraudsters are doing their best to play on people’s anxiety and fears to reap maximum reward.
Unsuspecting consumers and business are falling victim to a variety of scams and cyber attacks designed to steal money, information and identities. Credit unions are caught in the middle, at times uncertain how to handle the situation or what resources are available. This uncertainty is too often leading to mishandling, leaving the member vulnerable to financial loss or the credit union exposed to risks including non-compliance, lawsuits and severe reputational damage.
- Learn how to help members attempting to recover debit and credit card losses through the CU (i.e. cancelled travel plans due to pandemic / hotel closures, “test kits,” “cures,” etc.)
- How to identify stimulus frauds (counterfeit checks, “overpayments,” calls from “IRS” demanding immediate tax payments via prepaid cards, etc.)
- Learn more about cyber scams and attacks including phishing themes, ransomware, increase in viruses and delivery methods, scams for sale (super cheap), primary targets (elderly and work from home), etc.
- Discover how credit unions are leading the fight against these frauds
- Get investigation strategies
- Find out how fraudsters are feeding on people’s anxiety and fear to carry out fraud