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Debit Cards 101

Apr 22 2:00 PM - Apr 22, 2021 3:30 PM
Apr 22, 2021 2:00 PM - 3:30 PM
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This eye-opening, introductory-level session will go behind the scenes of debit card processing. It will explore the payments industry, explain who the players are, and delve into everyday transactions.

Learning Objectives

  • Differentiate between single- and dual-message transactions
  • Understand the roles of key players
  • Analyze your debit card revenue by brand and transaction type
  • Compare your debit card data to industry norms
  • Evaluate the pros and cons of consumer payment options available today

Processor, network, issuer, acquirer, and PAN are among the multitude of terms and acronyms used in the card payments industry. Who, or what, are they? What role does each organization play in the payment system? To a consumer a card transaction simply works – and very quickly! But how? Pull back the curtain and look at the entities involved in a transaction, learn the critical part each one plays, and discover why so many payment options exist today.



Diana Kern, AAP, SHAZAM, Inc.

Diana Kern began her career with SHAZAM in 1995 and earned the Accredited ACH Professional (AAP) designation in 1998. Her broad experience helps her comprehend a financial institution’s inner workings, apply her vast knowledge of the payments industry, and train payment participants on products and services related to the card payments system, the ACH network, and EFT compliance.

Diana helps clients navigate the ever-changing world of EFT services by providing a detail oriented focus when explaining individual concepts and specifics. As a speaker, audiences welcome Diana’s insights on payments trends and emerging payments. A self-described payments nerd, Diana’s enthusiasm for all things payments results in high-energy presentations.




Additional Info

Event Type

On-Demand Webinar

Topics Covered

  • On-Demand Webinars
  • Operations
  • Member Service