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Leadership Institute | Module 5: Having Crucial Conversations

Day 2

Aug 12 9:00 AM - Aug 12, 2021 1:00 PM
Aug 12, 2021 9:00 AM - 1:00 PM
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The League’s Leadership Institute is designed to help emerging and mid-level managers build their leadership skills to more effectively prepare for succession planning and promotion.

This virtual school is being offered during a six-month period starting in April through September with two half-day sessions (9:00 am - 1:00 pm) each month during the same week for a total of 11 online sessions. Students are encouraged to partner with their supervisor to tailor the action plan to fit their professional growth plan. 


Module 1: Leadership & Emotional Intelligence | April 13 & 15

Patricia Clason | Author, Coach & Speaker, Patricia Clason, LLC

Are your vision, mission and values in tune with your organization? What kind of leadership is your natural style? How does your personality affect your ability to lead? Where does emotional intelligence fit in the leadership puzzle? This class will get you started with these skills, provide a basic understanding of leadership philosophy and allow you to develop a creative plan for further leadership development. (.7 CEUs)

Module 2: Employee Engagement & Coaching | May 11 & 13

Mark Brewer | Senior Consultant The CARA Group, Inc.

Real leadership is not about creating followers, but more leaders. Explore the relationship between coaching and feedback and get tips for overcoming the challenges of doing it effectively. Learn how to use the F.A.S.T. method for feedback, a 5-stepdialog model for coaching and practice critical communication strategies. (.7 CEUs)

Module 3: Building & Improving Project Team Functionality | June 15 & 16

Eric Coryell | Owner, Core Connections

All projects require effective teamwork to achieve quality outcomes. Learn how to get the team up and running quickly and efficiently, manage accountability without direct line authority and help team members manage competing priorities. Understand when you should confront group issues that are jeopardizing team success. (.7 CEUs)

Module 4: Critical Thinking & Problem Solving | July 13 & 15

Mark Brewer | Senior Consultant The CARA Group, Inc.

Everyone likes to think that they’re critical thinkers and good problems solvers, but are you really? Take a careful look at what critical thinking truly entails, get strategies for stimulating critical thinking not only in yourself, but your team. Learn how to properly structure a problem and get to the root of an issue. Practice using tools like mind mapping, fishbone diagrams, SWOT analysis, decision trees and more. Learn how to evaluate situations and make better decisions. Through multiple activities, discover the pros and cons of various decision-making methods. (.7 CEUs)

Module 5: Having Crucial Conversations | August 11 & 12

Lauren Pagenkopf | Owner & Principal, Laurus Consulting, LLC

Life is littered with a series of crucial conversation and one’s ability to handle them can mean the difference between anon-issue and a major crisis. Learn what makes a conversation crucial and the role of emotional intelligence. Find out how to rethink your thinking and get strategies for how to best have these important heart-to-hearts. Follow-up these strategies with role-playing and other activities. (.7 CEUs)

Capstone: High Level Leadership at Work & Beyond | September 14

Patricia Clason | Author, Coach & Speaker, Patricia Clason, LLC

Review key take-aways from the previous sessions. Explore the dynamic between managers and leaders and what it means to be a leader by role vs. a leader by choice. Consider your on-going leadership journey, professionally and personally. Conclude the program with an action plan defining the next steps for growth and integration of the skills learned in this program. (.7 CEUs)


Mark Brewer | Senior Consultant, The CARA Group, Inc.

Mark is an expert in management and leadership development with over 25 years experience financial services, engineering, manufacturing, telecommunications and retail industries at companies like Kohl’s, Arthur Andersen and Motorola. He specializes in helping business leaders master talent development best practices to drive performance and engagement in their teams and in their organizations. Mark has extensive experience with performance management processes, leadership development programs, talent management and succession planning systems, executive coaching and management training.

Patricia Clason, RCC | Author, Coach & Speaker, Patricia Clason, LLC

Patricia has 33 years of experience with trauma survivors, guiding their emotional healing through emotional intelligence (EQ) intensive programs. A professional speaker, trainer, consultant and coach, Patricia has led weekend retreats for military veterans, Healing Warrior Hearts, and Renewal for sexual abuse survivors.

She has also led over 500 EQ intensive weekends Taking It Lightly since 1983, as well as teaching EQ classes in universities and corporations. In 2007, Patricia developed the Trauma Recovery Facilitation Training in alternative modalities for trauma healing for retreat facilitators, counselors, body workers and others.

Eric Coryell | Owner, Core Connections

With over 20 years of experience in manufacturing, Eric dedicates his time to helping organizations engage their employees through strategic alignment, leadership development and the creation of functional teams. Prior to starting his own firm in 2007, he also worked with three different progressive companies in senior/executive roles

Lauren Pagenkopf | Owner & Principal, Laurus Consulting, LLC

Lauren is a business leader who translated 25 years of corporate experience into a successful career as a strengths-based coach and management consultant. Her diverse leadership roles in manufacturing, healthcare, publishing and nonprofit at organizations including Harley- Davidson Motor Company, Children’s Hospital of Wisconsin and Hal Leonard Corporation give her a fully integrated perspective on the challenges leaders face during periods of growth and change. Lauren holds a Master of International Management degree from Thunderbird School of Global Management and numerous coaching and development certifications.




$3,195 regular | $2,995 early bird, by March 12, 2021. 
Registration is limited to 20 students and the final date to register is April 6 - don't delay!

What’s included:

  • 4.2 total continuing education units (CEUs) from the University of Wisconsin - Milwaukee School of Continuing Education
  • Certificate of completion from University of Wisconsin-Milwaukee School of Continuing Education
  • Earn a designation of Certified Wisconsin Credit Union Leader (CWCUL) designation from The League [must complete at least 5 of the 6 sessions]
  • A total of 11 interactive, online sessions taught by leaders in their field with years of expertise putting theory into practice in the real world
  • Top 5 CliftonStengths assessment included in registration fee. Access to the assessment will be provided prior to the first class.
  • The book Crucial Conversations: Tools for When the Stakes are High by Kerry Patterson, Joseph Grenny, Ron McMillan & Al Switzler
  • A personalized action plan following each module that includes 1-2 measurable items to be practiced on the job
  • Small class size limited to 20 students

This type of leadership training is valued at over $5,500.

Additional Info

Event Type


Topics Covered

  • Live Webinars
  • Leadership

Sponsored By

Federal Home Loan Bank of Chicago