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Preparing for Examination Under the Mortgage Servicing Rules

Oct 12 2:00 PM - Oct 12, 2022 3:30 PM
Oct 12, 2022 2:00 PM - 3:30 PM
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Buried within the avalanche of regulations are very detailed rules governing every aspect of your mortgage servicing and real estate collections programs. Are your programs effective and up-to-date?

Learning Objectives

  • Identify policy requirements
  • Understand the small servicer exceptions
  • Comply with the requirements for documenting borrower communications
  • Follow document retention requirements for loss prevention efforts
  • Identify the early intervention requirements
  • Communicate loss mitigation options

The mortgage servicing rules govern the timing and content of delinquent borrower contact, as well as the process for communicating loan modification options and timing requirements for the start of foreclosure. Under Truth in Lending and RESPA, there are extensive mortgage collections requirements for institutions that service 5,000 or more real estate loans, but there are hidden requirements for smaller servicers as well. From initiation of the loan to completion of foreclosure, this session will cover the mortgage servicing rules and how to effectively prepare for your next examination. 



David A. Reed, Reed & Jolly, PLLC

Attorney, author, consultant, and nationally recognized trainer, David Reed is a partner in the law firm of Reed & Jolly, PLLC. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections.

A former trial attorney and vice president and general counsel of a large regional financial institution, David is also a Certified Fraud Examiner. He is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy. 




Your registration includes unlimited locations, making it easier to share and learn with remote staff.

Please note: You may share the link with others at your credit union, however the confirmation will be sent to one primary contact at your credit union. It will be up to the primary contact to share the material with others.

Additional Info

Event Type

On-Demand Webinar

Topics Covered

  • On-Demand Webinars
  • Lending & Collections
  • Compliance