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Collections Virtual Roundtable

Oct 18 11:00 AM - Oct 18, 2022 12:15 PM
Oct 18, 2022 11:00 AM - 12:15 PM
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Join our credit union collections leaders for an engaging panel conversation. They will share pertinent information applicable to your day-to-day as well as provide ample opportunity for Q&A during this roundtable discussion.  

The League welcomes Attorney Justin Bates – Bates Law Firm; LaMont Bonham, Connexus Credit Union; Becky Baumgartner – Prime Financial Credit Union; and Bob Hein, Fox Communities Credit Union to discuss hot topics in Collections.



Justin Bates

Justin Bates, Attorney at Law | Bates Legal Group, LLC

Attorney Justin Bates has represented and advised creditors and financial institutions on issues involving collection, repossession, FDCPA defense, foreclosure, creditors' rights in bankruptcy and related compliance issues. Justin received 100% good or excellent rating from The League’s three roundtables that he previously presented at.  “Best speaker in years.” – past Collections Roundtable attendee.



Becky Baumgartner

Becky Baumgartner, Director of Collections and Mortgage Operations | Prime Financial
Credit Union

Becky joined the Prime Financial team in early 2012 with 5 years of collections and lending experience. She formally took lead of the Collections department in 2014 as the Collections manager and is currently serving as the Director of Collections and Mortgage Operations. Her passion for working with members to obtain a secure and prosperous financial future has been a driving force behind the success of the Collections department. 




LaMont Bonham, Senior Vice President of Enterprise Risk Management | 
Connexus Credit Union

LaMont started his credit union career with Tower Credit Union in 2003 as a collector and eventually managed the Collections and Member Service departments. After a merger with Connexus Credit Union in early 2012 LaMont was tasked with developing an in-house Collections team. Connexus has grown significantly since that time and the Collections department has grown exponentially and now consists of over 32 employees within 4 teams, Collections, Legal, Fraud and Collateral Protection. In 2013 LaMont founded the “Wisconsin Credit Union Collectors Group” which was a listserv hosted by Connexus, it is now hosted and managed by the WCUL and part of the CommUnity forum. LaMont is passionate about his field and has been presenting on the subjects of Collections and team building since 2012.


Robert Hein_200x200

Bob Hein, Member Solutions Manager | Fox Communities Credit Union

Bob has been a credit union collections professional for more than 25 years. He has experience in every aspect of the profession and is a strong advocate of the importance of the collections department in the day to day operation of credit unions. He also believes The League’s Credit Union Collections Roundtables are must attends for credit union collection professionals because the forum provides for valuable networking time with colleagues.





$39 Early Bird | Sept. 16 

$49 Regular

Additional Info

Event Type


Topics Covered

  • Live Webinars
  • Lending & Collections