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Financial Exploitation & Elder Fraud

Nov 10 2:00 PM - Nov 10, 2022 3:30 PM
Nov 10, 2022 2:00 PM - 3:30 PM
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Elder fraud – just the thought is distressing! Isolation during the COVID-19 pandemic worsened the problem, leading to an increase in elder scams and theft. It’s so important to be able to identify it, react appropriately, and provide help to your accountholders when possible. Learn how!

Learning Objectives

  • Identify the warning signs of a senior person in trouble
  • Understand unusual transactions a senior citizen may conduct and why
  • Know who is most likely to take advantage of a senior citizen
  • Determine the organizations you can turn to for help
  • Train staff how to separate a problem party from the senior citizen
  • React appropriately when a senior citizen threatens a staff member

One of the toughest problems for a financial institution is when a call arrives, or a person walks in, with a potential elder fraud issue. If a family member is a victim, the question may become, “Why didn’t you do anything to protect my mother?” If it is the victim themselves, their tears will tear you apart when they relay the story of the romance scam, lottery scam, or caretaker who took advantage of them. Criminals know who they want to target and have found ways to get close to their victims. They know exactly how to manipulate targets and don’t care what happens to them after the scam. Many victims will not admit it or are unwilling to prosecute the criminals because they don’t want anyone to know they were deceived. This webinar will review how the attacks work and how to get the victims help if possible.

Agenda

Speakers

Barry Thompson, Thompson Consulting Group, LLC

Barry Thompson is an international speaker, trainer, consultant, and writer. He is a security and compliance “guru” for a leading national training organization and regularly presents security conferences for trade groups – he has trained over 54,000 financial professionals.

Barry is recognized worldwide, presenting in Brussels, Belgium to European bankers on internal fraud; at the United Nations on identity theft; and to Japanese bankers on bank security. Barry has worked in the financial services industry for over four decades, and has held the positions of security officer, compliance officer, treasurer, senior vice president, and executive vice president. He has handled over900 security cases and has been involved with investigations and prosecutions at the federal, state, and local levels. Barry is the author of 101 Security Tips for the Beginning Security Officer and Inside the Vault and has been interviewed by Newsweek, Computer World, USA Today, and other national publications. 

Location

Fees

$259.00 

Live and recorded webinar, handouts, quiz with answer key and training log are included.

Your registration includes unlimited locations, making it easier to share and learn with remote staff.

Please note: You may share the link with others at your credit union, however the confirmation will be sent to one primary contact at your credit union. It will be up to the primary contact to share the material with others.

Additional Info

Event Type

Webinar

Topics Covered

  • Member Service
  • Fraud, Security & Technology
  • Live Webinars
  • Compliance