1:00 pm – 1:45 pm
Don’t Fall Victim: Fraud & Scams
Becky Garton | Risk & Compliance Solutions/Risk Consultant | TruStage
Fraudsters are constantly evolving their tactics and identifying new, sophisticated ways to steal money and data from employees and members. Using common channels like emails, text, and phone calls; fraudsters typically disguise their identity while retrieving confidential member information. Their multi-channel approach looks for victims who find their stories convincing and will willingly click on links or share sensitive information, which can be used to authorize and transact many types of transactions.
This session covers various forms of check fraud; business email compromise; fraudulent instruction; ransomware; account fraud; consumer scams; elder abuse and more.
1:45 pm – 2:15 pm
Custodial Accounts under Wisconsin’s UTMA
Kim Hoppe, Director of the Compliance Specialist Program | The League
Custodial accounts are one way a family member can save for a minor. Frontline staff need to be able to explain and open these accounts. In this session The League’s Kim Hoppe will lead a discussion on documentation and information needed to set up and service these special accounts.
2:15 pm – 2:30 pm
Roundtable Discussion and Q&A