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On-Demand Webinars

A variety of courses, instantly at your fingertips and available for credit union staff and volunteers. Includes free webinars and fee-based webinars covering: 

  • Compliance
  • Executive Management & Board Governance
  • Fraud, Security, & Technology
  • HR & Operations
  • Leadership 
  • Lending & Collections
  • Marketing, PR, FinEd, & Community Outreach
  • Member Service

Comprehensive courses are typically 90 minutes and are $259. Once you register on The League website, you will receive an email confirmation from our partners at the Credit Union Webinar Network. In order, to claim your webinar please click on the Access Webinar icon within the email. Please make sure to have your IT whitelist [email protected] Let us know what questions you have email [email protected]

NEW: Webinar bundles. Get a four or six pack of webinars on our most popular topics and save!

 

Free Webinars

Wisconsin Consumer Act I: Loan Agreements Practices

Learn more about the loan agreements and practices for the Wisconsin Consumer Act.

Wisconsin Consumer Act II: Delinquency & Collections

Learn more about the delinquency and collections rules related to the Wisconsin Consumer Act.

Getting Started with Zoom

Learn how to update your screen name in Zoom meetings, change your view of speakers or participants and use the chat feature like a pro.

Technology Tips to Shine Online

Improve your Zoom skills and learn how to check your internet speed, maximize your lighting, get the best camera angle and ensure your sound is optimized.

Enhancing Your Image on Zoom

Learn how to optimize your video, make virtual eye contact, add a virtual background, choose the best setting for meetings and change your icon's skin tone.

Zoom Tools Every Meeting Leader Should Know

Learn how to use reaction options, take advantage of annotation tools, share videos with sound and share a portion of your screen.




Compliance Webinars

Beneficial Ownership Final Rule: Details & Deadlines

This webinar will explain how the reporting provisions will further combat illicit use of the U.S. financial system. Learn the specific beneficial ownership reporting deadlines and details with this in-depth program.

Beginning Security Officer: Dos, Don'ts & Compliance

This practical program will address the security officer’s role, best practices, regulatory compliance, physical security issues, and more.

IRA & HSA Update: Discover What's New & Changing

Learn about the significant impact that pending legislation will have on IRA owners and financial organizations. Whether your duties include dealing directly with IRA and HSA owners or involve operational, reporting, or managerial responsibilities, this session will provide practical insights into what’s new and important in the world of IRA and HSA plans.

BSA Officer Part 1: BSA Update for BSA Officers

This session will review recent citations and issues real life BSA officers are experiencing so you can focus your time and efforts. It will also address the importance of communication between the BSA officer and the board in establishing a culture of compliance that meets examiners’ expectations for directors.

Call Report Update & Avoiding Costly Mistakes

Learn all about the 2023 Call Report revisions before you begin preparing the next report. Join this webinar to explore the impacts of CECL, the new risk-based capital rule, technical clarifications, and more. Ensure you are up to date with the changes to reporting forms and instructions – and know how to avoid common errors.

Executive Management & Board Governance

BSA Officer Part 1: BSA Update for BSA Officers

This session will review recent citations and issues real life BSA officers are experiencing so you can focus your time and efforts. It will also address the importance of communication between the BSA officer and the board in establishing a culture of compliance that meets examiners’ expectations for directors.

Protecting the SBA Guarantee Start to Finish

This webinar will address the updates and how they will impact underwriting and documenting 7(a) loans. It will identify critical points to preserving and protecting the SBA’s conditional loan guaranty in a shifting credit market. Lenders’ responsibilities for servicing their existing SBA loan portfolio will be reinforced and tips for confidently navigating the SBA loan guaranty purchase process will be provided.

Board Reporting Best Practices, Requirements, Delivery, Risk & More

This invaluable session will explain the types of reports to include in board packages and how to recognize “red flags” in board reports. It will address how the reports should be used to ensure directors are receiving the necessary details to stay informed of issues impacting your institution and make effective, risk-based decisions.

Managing Your Mobile RDC Program

It’s not just about making deposits from afar – although that is a great accountholder benefit. Managing your mobile remote deposit capture (RDC) program is multifaceted. Do you know the risks involved? How are those risks woven into your institution’s existing risk assessment program? What about the compliance requirements? Is it time to take another look?

Board Secretary Procedural & Compliance Responsibilities

This session will provide the information and tools needed to be a successful board secretary. It will review responsibilities and provide best practices to enhance administration of corporate governance, including establishing an agenda, delivering the board package, scribing contemporaneous meeting notes, and documenting details in the official minutes. It will also review best practices for documenting “healthy debate” and discussion that may occur during a board meeting.


Fraud, Security & Technology

Beginning Security Officer: Dos, Don'ts & Compliance

This practical program will address the security officer’s role, best practices, regulatory compliance, physical security issues, and more.

FedNow Risk Assessments & Fraud Controls

FedNow is nearly here! This new payment channel will require proper planning and risk assessment. Join us to learn and prepare for working with the FedNow service while also managing risk and product compliance.

Who Is Liable? Forgeries, Remotely Created/Deposited Items, Fraudulent ACH, Unauthorized Electronic Withdrawals & More Webinar

This webinar will explain which law applies in each type of account fraud situation, explain your institution’s liability, and what can be done to reduce risk.

Financial Exploitation & Elder Fraud

Elder fraud – just the thought is distressing! Isolation during the COVID-19 pandemic worsened the problem, leading to an increase in elder scams and theft. It’s so important to be able to identify it, react appropriately, and provide help to your accountholders when possible. Learn how!

Robbery Basics & Beyond

This session will go beyond basic robbery training to focus on prevention and recognizing weaknesses that can cause vulnerability. It will reveal the facts about robbery, address current trends, and provide step-by-step guidelines for effective prevention, safe response, and managing the after effects.

HR & Operations

Beneficial Ownership Final Rule: Details & Deadlines

This webinar will explain how the reporting provisions will further combat illicit use of the U.S. financial system. Learn the specific beneficial ownership reporting deadlines and details with this in-depth program.

Reg E Requirements for Debit Card Error Resolution

This session will define and explain the types of card transactions covered by Regulation E and the related requirements. Take this opportunity to learn how an error is defined under Reg E; explore timing requirements for investigation and resolution of unauthorized debit card transactions; and discover how to minimize financial losses and maximize accountholder satisfaction. This program will ensure you are correctly interpreting Reg E.

Managing Your Mobile RDC Program

It’s not just about making deposits from afar – although that is a great accountholder benefit. Managing your mobile remote deposit capture (RDC) program is multifaceted. Do you know the risks involved? How are those risks woven into your institution’s existing risk assessment program? What about the compliance requirements? Is it time to take another look?

Who Is Liable? Forgeries, Remotely Created/Deposited Items, Fraudulent ACH, Unauthorized Electronic Withdrawals & More Webinar

This webinar will explain which law applies in each type of account fraud situation, explain your institution’s liability, and what can be done to reduce risk.

Nonresident Alien Accounts: Opening, Managing, CIP, CDD & Records Webinar

Do you need all the help you can get with NRA accounts? This webinar will cover all the rules and “how tos” to keep you in compliance, but it will also provide a take-away toolkit bursting with samples, guides, and information to make the process easier. Don’t miss it!


Lending & Collections

Wisconsin Consumer Act II: Delinquency & Collections

Learn more about the delinquency and collections rules related to the Wisconsin Consumer Act.

Securing Collateral Part 1: Forms UCC-1 & 3: Filing, Perfection, Amending & Terminating

This webinar will explain how to properly complete each section of the UCC-1 and where to file the UCC-1 in every type of consumer and commercial situation. Furthermore, filing a UCC-3 Financing Statement Amendment is required in various situations, such as when your institution needs to extend, amend, assign, or terminate an existing UCC filing.

E-SIGN Act: Electronic Loan Document Delivery

The federal E-Sign Act encourages use of electronic signatures, contracts, and document retention – if you follow the rules. Are your documents and delivery procedures “legally correct”? This webinar will teach you about electronic documents, delivery, disclosures, record retention, and more.

Transitioning Away from LIBOR: Preparation & Practicalities

This webinar will explain components of that rulemaking, including factors to consider when identifying a replacement index and transition requirements for credit cards, HELOCs, and adjustable rate mortgage loans.

Mission TRID: Overcoming Examiner-Cited Mistakes

This session will review sample disclosures for fixed-rate, adjustable-rate, and construction loans. As the documents are reviewed, the speaker will address regulatory requirements, dive into the guidance, and review common errors when completing the LE and CD.


Marketing, PR, FinEd, & Community Outreach

Images, Video, Audio: What's New & Next for Social Media Platforms?

This session will explore content strategies beyond text and what’s trending to best connect with your audience and deepen the relationship online. Join this webinar to learn the latest on social media platforms and how to enhance engagement.

Social Media: Paid, Owned, Earned

Do you know the differences between owned, earned, and paid social media content? With this program, you’ll learn how to ascertain which social media platforms are optimal for your situation. Don’t miss this opportunity to discover more about maximizing the use of social media for your financial institution.

HELOC Compliance: Disclosures, Documentation, Advertising, Amending & More

This detailed program will address HELOC advertising, application, changes, draws, disclosures, amendments, termination, guidance, and more. Ensure your program checks off all the compliance “boxes.”

Member Service

How to Handle & Respond to Subpoenas, Summonses, Garnishments & Levies

This webinar will explain these legal processes and the situations in which they can be served on your institution. It will describe proper handling, such as determining what information can and can’t be disclosed, identifying accounts, placing account holds, answering interrogatories, notifying the accountholder, and remitting funds. The special requirements and procedures for accounts that receive federal benefit payments will also be included.

Consumer Account Documentation: Best Practices

Opening a new account is detail intensive. There are so many types, so many rules, so much documentation – and innumerable opportunities for mistakes. Up your game by attending this robust webinar that will answer all your account documentation questions and instill best practices.

When a Depositor Dies

This webinar will thoroughly explain the proper actions that should be taken when a depositor dies and delve into the best practices used by other institutions. Legal requirements and practical issues will be addressed as well.

Nonresident Alien Accounts: Opening, Managing, CIP, CDD & Records Webinar

Do you need all the help you can get with NRA accounts? This webinar will cover all the rules and “how tos” to keep you in compliance, but it will also provide a take-away toolkit bursting with samples, guides, and information to make the process easier. Don’t miss it!

Exercising the Right of Setoff Against Deposit Accounts

This webinar will explain the legal requirements that must be satisfied and the specific steps that must be taken, before exercising the right of setoff. This webinar also will explain what happens if an account has multiple owners, as well as how to handle accounts which are being garnished by other creditors.