Assistant Vice President Member Services | Corporate Central Credit Union
Stephanie started her career at Corporate Central in February 2015 as a Member Services Representative. She was promoted to a Member Services Specialist and later to Manager Member Services and Assistant Vice President Member Services. Stephanie directs and provides operational support of Corporate Central’s products and services (including ACH, Federal Reserve Bank online account access, and transactional operations) to facilitate excellent member service. She oversees and ensures alignment of department processes and procedures with relevant regulations and industry best practices, while managing, mentoring, and developing Member Services staff. She also conducts departmental business continuity planning, enhances procedures and processes, ensures policy adherence, and provides analysis and recommendations regarding departmental risk.
Stephanie brings over a decade of full-service credit union experience to Corporate Central. She started her career in the credit union industry as a Teller, worked her way up to a Loan Officer, and then to a Lead Member Service Representative.
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