Illuma Labs, a Credit Union Service Organization (CUSO), specializes in voice authentication software for call centers. Illuma Shield, their core product, is an easy-to-deploy solution that uses advanced voice recognition technology to replace traditional knowledge-based authentication practices. The net result is enhanced security against fraudsters, elevated member experience and improved operational efficiency for credit unions and their call centers.
Tara Krejcarek, SVP of Strategic Partnerships (W.C.U.L. Services Corp)